Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Client Services & Operations Support Reps

Valentino

Client & Operations Advisor - SoHo

WHY WORK FOR VALENTINO A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. WHAT WE BELIEVE IN Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

The Client and Operations Advisor plays a dual role in driving business performance and operational excellence. This hybrid position combines client-facing responsibilities with back-of-house operations, ensuring a seamless luxury experience and efficient store functionality. The Advisor will contribute to sales goals, client development, inventory management, and operational compliance.

Client Engagement & Sales Deliver the Valentino Couture Service across all phases of the client journey. Support store KPIs including conversion rate, cross-selling, AVT, and upselling. Participate in OTO appointments and private client experiences. Handle all sales and after-sales activities including returns, repairs, and complaints. Inventory & Stockroom Management Execute cycle counts and annual inventory audits on schedule with set by Corp office Maintain a clean, organized, and secure stockroom. Ensure accurate pricing, tagging, and ticketing of merchandise. Monitor and replenish floor stock to maximize sales. Partner with Store Manager to optimize stockroom layout and product rotation. Operations & Logistics Follow all company operations procedures including consignments, transfers, messenger deliveries, and omnichannel fulfillment. Assist with receiving, shipping, and stock transfers. Support front-of-house presentation and maintenance during peak hours.

After Sales & Repairs Manage full-cycle after-sales service including SAP updates, client communication, and vendor coordination. Execute in-house repairs and monogram requests where applicable. Ensure high-level service and timely resolution of client issues.

Visual Merchandising Support visual standards and display maintenance in collaboration with In-Store Visual team. Assist with floor directives and product presentation.

Minimum 3 years of experience in luxury retail, with a background in both client service and operations. Proven track record in sales and customer relationship management. Experience with retail systems including POS and SAP. Experience in escalated customer service situations in retail. Prior Sales, After Sales and Stock Associate experience in luxury retail. Strong customer service, communication, and presentation skills. Experience in retail systems and operations. Ability to work flexible retail schedule.

Employment Type: Permanent Working Time: Full-time

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Client Services & Operations Support Reps in New York, NY vacancy
  • $24 - $26 per hour

     ...international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles...  ...Avenue) and Dubai. YOUR ROLE As a Client Advisor, you will be an ambassador of the House...  ...rest of the team to ensure the smooth operation of the store: Visual merchandising, restocking... 
    Operations
    Hourly pay
    Permanent employment
    Contract work
    Worldwide

    JACQUEMUS

    New York, NY
    2 days ago
  • $20 per hour

     ...famiglia. The opportunity to follow your own compass. The Role Client Advisor - Soho At Stone Island we are always looking for people who share...  ...Maximizes sales opportunity leveraging cross selling OPERATIONS / STOCK MANAGEMENT Supports BOH organization and procedures... 
    Operations
    Hourly pay
    Temporary work
    Local area

    UNAVAILABLE

    New York, NY
    1 day ago
  • $20 - $21.5 per hour

     ...Client Advisor / Key Holder The Client Advisor / Key Holder serves as the primary point of contact for clients, providing exceptional service...  .... Process transactions efficiently and handle POS system operations. Manage inventory, stock replenishment, and product care. Support... 
    Operations
    Hourly pay
    Flexible hours
    Afternoon shift
    Early shift

    Marni

    New York, NY
    15 hours ago
  •  ...networks by cultivating key relationships as well as knowledge of local marketing and media Ability to acquire some expertise in Store operations applications (Sales Force and SAP) Ability to create and cultivate a network Technogym is an Equal Opportunities Employer We are... 
    Operations
    Local area

    Technogym S.p.A.

    New York, NY
    15 hours ago
  • RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional...  ...interaction reflects the refinement synonymous with RIMOWA. Operations Execute all POS transactions with precision and efficiency.... 
    Operations
    Flexible hours
    Afternoon shift

    RIMOWA

    New York, NY
    2 days ago
  • $21 - $25 per hour

     ...just wait for foot traffic; you proactively cultivate a loyal client base passionate about sustainable luxury. If you are a self-motivated...  ...styling advice and build trust with discerning shoppers. Operational Agility Floor Excellence: Maintain high-level brand... 
    Operations
    Hourly pay
    Full time
    Part time
    Shift work
    Afternoon shift

    The RealReal

    New York, NY
    3 days ago
  •  ...Sales Specialist to join our SoHo boutique. As the expert in...  ...will deliver an unparalleled client experience, guiding customers...  ...Specialist will act as a trusted advisor, leveraging extensive product...  ...delivery. Collaboration & Operations Partner with the... 
    Operations
    Seasonal work
    Weekend work
    Afternoon shift

    Ring Concierge

    New York, NY
    3 days ago
  • $20 - $23 per hour

     ...BING is looking for a Sales Advisor/ Stylist to join the team at...  ...our flagship store located in SoHo, NYC. The Sales Advisor (which...  ...drive sales through personal client outreach. Essential to be comfortable...  .... Assist with daily store operations; including, but not limited... 
    Operations
    Hourly pay
    Flexible hours
    Shift work
    Night shift

    ANINE BING

    New York, NY
    4 days ago
  • $18 per hour

     ...Temporary Sales Associates, Soho Design Store The Museum of Modern Art is currently accepting applications for temporary Sales...  ...MoMA Design Store, Museum and vendor trainings. Advises AM-Operations on out of stock merchandise and inventory discrepancies. Performs... 
    Operations
    Hourly pay
    Temporary work

    MoMA

    New York, NY
    4 days ago
  • $19 - $23 per hour

     ...Job Description Job Description SMCP - Sandro, Maje, Claudie Pierlot PT Operations Associate at SMCP (Sandro & Maje) Location: Bloomingdale's SoHo At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment... 
    Operations
    Hourly pay
    Casual work
    Seasonal work
    Flexible hours
    Afternoon shift

    SMCP NORTH AMERICA (US, CANADA)

    New York, NY
    4 days ago
  • $19 per hour

     ...a part-time Sales Associate at New Era's NYC Flagship Store in SoHo, you play a vital role in delivering an exceptional customer experience...  ...brand activations, community events, and high-traffic retail operations Sales & Store Performance: Meet or exceed personal sales... 
    Operations
    Hourly pay
    Part time
    Flexible hours

    New Era Cap

    New York, NY
    2 days ago
  • $23 - $28 per hour

     ...are the key concepts of every collection. SCOPE The Client Advisor / Key Holder at ETRO is responsible for daily floor supervision...  ...selling floor between sales associates, stock associates and operations team Coach “in the moment” and after every transaction and... 
    Operations
    Hourly pay
    Work at office
    Local area
    Day shift

    Etro Fashion USA

    New York, NY
    24 days ago
  •  ...FERRAGAMO seeks a Client Advisor for its Soho location in New York City, committed to delivering outstanding customer service. The ideal candidate will create emotionally enriched relationships with clients and drive sales performance through expert guidance and engagement... 
    Full time
    Part time
    Flexible hours
    Day shift

    FERRAGAMO

    New York, NY
    15 hours ago
  • $20 - $22 per hour

    Stone Island is seeking a passionate Client Advisor for their Soho location in New York, NY. The role requires candidates with experience in fashion...  ...with clients, driving sales, and supporting store operations. The position offers an hourly rate of $20 to $22, plus commission... 
    Operations
    Hourly pay

    UNAVAILABLE

    New York, NY
    2 days ago
  • $25 - $27 per hour

    Own the floor and elevate every interaction. As the Lead Client Advisor at our SoHo Flagship, you will set the standard for what exceptional selling...  ...priorities, and maintaining alignment across the team. Operations Support Operational Excellence Assist with cash... 
    Operations
    Seasonal work
    Immediate start
    Shift work
    Night shift

    Faherty Brand

    New York, NY
    3 days ago
  • $23 - $25 per hour

     ...Client Advisor Position at Amiri Amiri is looking for an enthusiastic Client Advisor to join the Company's SoHo retail location! The Amiri Client Advisor is responsible for delivering...  ...well as understanding luxury boutique operating experiences. Duties of the Client... 
    Work at office
    Local area
    Shift work
    Night shift

    AMIRI

    New York, NY
    1 day ago
  • $23 - $25 per hour

     ...Client Advisor Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza...  ...will report to the Store Director as part of our dynamic team in Soho. How you will contribute: Meet and exceed monthly sales... 
    Full time
    Shift work

    Kering

    New York, NY
    5 days ago
  • $24 - $25 per hour

     ...ambassador for the brand in our flagship SOHO, NY store. Your focus will be to maintain...  ...trends and collections and ensuring that clients are informed and aware. Handling customer...  ...and the wider industry in which we operate. As part of our commitments to inclusive... 
    Hourly pay
    Flexible hours

    Stella McCartney

    New York, NY
    5 days ago
  • $25 per hour

     ...Job Description Job Description The role… At Soho House, the Front Desk Agent , assist with checking members in to the property...  ...) Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change... 
    Operations
    Full time
    Apprenticeship
    Local area
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Soho House & Co.

    New York, NY
    16 days ago
  • $100k - $130k

     ...Calvin Klein NYC Soho Flagship Store Associate Manager Be part of an iconic story....  ...buying, visual merchandising, marketing, and operations teams to elevate Calvin Klein's presence...  ...performance management. Champion a client-first culture by driving elevated service... 
    Operations
    Seasonal work
    Local area
    Flexible hours
    Night shift

    Tommy Hilfiger

    New York, NY
    22 hours ago
  •  ...Fendi Italia Srl is seeking a Client Advisor in New York to deliver exceptional customer service and surpass sales goals. The ideal candidate...  ...relationships, achieving metrics, and participating in store operations while adhering to Fendi's standards. A comprehensive benefits... 
    Operations

    Fendi Italia Srl

    New York, NY
    15 hours ago
  • $19 - $22 per hour

     ...completion of projects while keeping the focus on customer experience. Communicating inventory needs to support the business goal. Operations Ensure the sales floor is stocked every evening. Collaborate with management in areas of inventory management. Ensure... 
    Operations
    Hourly pay
    Shift work
    Night shift
    Weekend work
    Afternoon shift

    Vuori, Inc.

    New York, NY
    4 days ago
  • $24 - $30 per hour

     ...Keep Buck Mason Running Smooth as an Operations Coordinator! Are you the behind-the-scenes hero who keeps everything running smoothly? As the Retail Operations Coordinator at Buck Mason, you will oversee daily stockroom operations, lead the stock team, and manage... 
    Operations
    Hourly pay
    Night shift
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Buck Mason

    New York, NY
    3 days ago
  • $20 per hour

     ...JAMES PERSE IS CURRENTLY HIRING A FULL TIME SENIOR CLIENT ADVISOR FOR OUR MADISON AVENUE (UPPER EAST SIDE) LOCATION OBJECTIVE...  ...excellence, adherence to visual merchandising standards, and operational standards. In the absence of Store Management, the Senior Client... 
    Operations
    Hourly pay
    Full time
    Temporary work
    Casual work
    Currently hiring
    Local area
    Flexible hours

    James Perse Los Angeles

    New York, NY
    1 day ago
  •  ...luxury retail service in the boutique, exceed sales targets, develop and maintain client relationships, and represent the brand with professionalism and integrity. Support boutique operations including visual merchandising, CRM, and customer service while contributing as... 
    Operations

    brobstongroup.com - Jobboard

    New York, NY
    2 days ago
  •  ...standards, generate sales, merchandise and safeguard company assets. You will be expected to help client outreach initiatives, build brand awareness, assists in daily operations of the store. All positions support and assist management team in achieving all customer... 
    Operations

    The SWATCH Group

    New York, NY
    1 day ago
  •  ...Summary The Client Advisor at the Madison Flagship is responsible for generating sales through exceptional client relations and in-depth...  ...customer experience. The advisor also supports day-to-day store operations and team objectives. Responsibilities Achieve personal sales... 
    Operations
    Night shift

    brobstongroup.com - Jobboard

    New York, NY
    2 days ago
  • $30 - $33 per hour

     ...jewelry brand is seeking a polished and relationship-driven Client Advisor to join its flagship boutique in Manhattan’s Meatpacking District...  ...knowledge and storytelling ability Support daily boutique operations, including inventory management, visual merchandising, and after... 
    Operations
    Full time
    Flexible hours
    Afternoon shift

    Career Group

    New York, NY
    3 days ago
  •  ...The Client Advisor at the Madison Flagship is essential for generating sales through exceptional client relationships and extensive product...  ...experience. This role also includes supporting daily store operations, collaborating with team members, and maintaining store merchandising... 
    Operations

    brobstongroup.com - Jobboard

    New York, NY
    2 days ago
  •  ...Retail For The People is looking for a Senior Client Advisor / Jewelry Stylist for their NYC flagship store. This full-time role involves...  ...client experiences, achieving sales goals, and supporting daily operations. The ideal candidate will have a minimum of two years in... 
    Operations
    Full time

    Retail For The People

    New York, NY
    15 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Services & Operations Support Reps. Be the first to apply!