Head of Hotel & Hospitality Sales

ARK Hospitality is seeking a motivated, relationship-focused Hotel Sales Manager to drive revenue growth and business development for Everhome Suites San Antonio Lackland near SeaWorld .

This is a hands-on sales position for someone who enjoys meeting new people, developing local relationships, finding new business, and turning opportunities into repeat room nights. The Sales Manager will be highly visible throughout the San Antonio market, building relationships with military-related organizations, government contractors, construction companies, healthcare organizations, educational institutions, relocation partners, local employers, and other businesses that generate extended-stay demand.

Everhome Suites is designed for guests staying a week, a month, or longer. Our apartment-style suites feature full kitchens and comfortable spaces to work, dine, and relax. The successful Sales Manager will understand how to position these amenities for project teams, relocating employees, military families, traveling professionals, construction crews, healthcare travelers, insurance placements, and other guests who need more than a traditional overnight hotel stay.

The Sales Manager will develop new accounts, strengthen existing relationships, manage leads and RFPs, conduct outside sales activity, and work closely with the General Manager, Regional Director of Sales, revenue-management partners, and property team to increase occupancy, ADR, RevPAR, long-term room nights, and overall hotel profitability.

Key Responsibilities

Develop and execute a focused sales and marketing plan that supports occupancy, ADR, RevPAR, and long-term room-night growth.
Identify and pursue new business across military, government, construction, corporate, healthcare, education, relocation, insurance, group, and project-based segments.
Build relationships with businesses and organizations connected to Lackland Air Force Base, Fort Sam Houston, local construction projects, healthcare providers, educational institutions, and corporate travel.
Conduct regular outside sales calls, in-person visits, phone prospecting, email outreach, property tours, networking, and community engagement.
Develop trackable sales leads and local negotiated-rate account production.
Initiate and follow up on leads received through the hotel, brand, management company, third-party platforms, community relationships, and personal prospecting.
Build dependable extended-stay base business from guests and project teams staying for a week, a month, or longer.
Maintain and strengthen existing accounts to encourage repeat business, referrals, and expanded room-night production.
Respond to RFPs, prepare proposals, negotiate approved rates, and follow up consistently to move opportunities through the sales pipeline.
Work with revenue management and hotel leadership when quoting rates for groups, local negotiated accounts, and longer-term stays.
Monitor production from top accounts and identify trends, risks, and opportunities within the San Antonio market.
Maintain accurate account records, activities, leads, room blocks, opportunities, and follow-up dates within the hotel’s CRM or sales-automation system.
Prepare weekly sales activity reports, pipeline updates, account-production reports, forecasts, and monthly sales-expense reports.
Review occupancy reports, revenue forecasts, ADR goals, RevPAR performance, booking pace, and market conditions to prioritize sales activity.
Collaborate with the General Manager, Regional Director of Sales, revenue-management team, and property leadership to align sales efforts with hotel performance goals.
Conduct professional property tours and site inspections that highlight the hotel’s guest suites, full kitchens, amenities, location, and extended-stay value.
Participate in Chamber of Commerce events, military-community organizations, local networking groups, business associations, and community-development opportunities.
Develop a working knowledge of hotel operations, including Guest Services, Housekeeping, the Homebase Market, guest laundry facilities, fitness center, and extended-stay service expectations.
Represent Everhome Suites and ARK Hospitality professionally in every interaction with guests, clients, partners, team members, and community organizations.
Support ARK Hospitality’s mission of raising the bar on what relationships, reputation, and returns mean in hospitality.
Requirements

Required Qualifications

Minimum of three years of sales, business development, account management, relationship management, or hospitality experience.
At least one year of on-property hotel sales experience preferred.
Demonstrated ability to develop new business, build relationships, manage a pipeline, negotiate agreements, and close opportunities.
Proven ability to meet or exceed sales, revenue, account-production, occupancy, or performance goals.
Strong interest in outside sales, local prospecting, community engagement, and face-to-face relationship development.
Excellent verbal, written, presentation, telephone, and interpersonal communication skills.
Strong relationship-building, negotiation, follow-up, and account-management abilities.
Ability to work independently, prioritize opportunities, and maintain consistent prospecting activity.
Highly motivated, energetic, organized, and results-driven.
Strong time-management skills with the ability to manage multiple accounts, deadlines, leads, and follow-up activities.
Ability to interpret hotel performance data, account-production reports, occupancy reports, booking pace, ADR, and revenue goals.
Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.
Experience with CRM, hotel sales, sales-automation, or account-management systems.
Valid driver’s license, reliable transportation, and the ability to travel throughout the local San Antonio market.
Ability to conduct property tours, attend networking functions, transport presentation materials, and participate in community events.
Ability to work effectively with hotel operations, revenue management, regional sales leadership, and property management.
Commitment to delivering professional service and maintaining ARK Hospitality and Everhome Suites brand standards.
Preferred Qualifications

Previous experience as a Hotel Sales Manager, Sales Coordinator, Senior Sales Coordinator, Business Development Manager, Catering Sales Manager, or Account Manager.
Extended-stay hotel sales experience.
Experience with Choice Hotels, Everhome Suites, WoodSpring Suites, MainStay Suites, Residence Inn, Home2 Suites, Homewood Suites, TownePlace Suites, Staybridge Suites, or Candlewood Suites.
Familiarity with military, government, construction, healthcare, education, corporate, relocation, insurance, and project-based lodging accounts.
Existing business relationships within the San Antonio market.
Knowledge of demand generators surrounding Lackland Air Force Base, Fort Sam Houston, SeaWorld San Antonio, healthcare facilities, local employers, construction projects, and educational institutions.
Experience managing RFPs, local negotiated-rate accounts, group opportunities, and longer-term lodging agreements.
Familiarity with CRM platforms, hotel sales systems, CVENT, Delphi, Salesforce, or comparable sales tools.
Working knowledge of ADR, RevPAR, occupancy, market share, booking pace, forecasting, and revenue-management principles.
Experience conducting hotel tours, networking events, Chamber activities, and community outreach.
Experience working closely with a General Manager and regional sales or revenue-management team.
Benefits
Benefits

ARK Hospitality offers a competitive compensation and benefits package designed to recognize performance and support long-term professional growth.

• Annual salary of $55,000 - $60,000
• Performance-based bonus and commission opportunity
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid time off
• Paid holidays
• Employee hotel discounts
• Professional development and sales coaching
• Regional sales leadership support
• Sales tools, reporting resources, and market intelligence
• Career-development opportunities within a growing hospitality organization
• Potential advancement into Director of Sales, multi-property sales, and regional leadership opportunities

About Everhome Suites San Antonio Lackland near SeaWorld

Everhome Suites San Antonio Lackland near SeaWorld provides pet-friendly, apartment-style accommodations designed for guests staying a week, a month, or longer.

Conveniently located off I-410, the hotel is approximately three miles from SeaWorld San Antonio and seven miles from Lackland Air Force Base. The location also provides access to Fort Sam Houston, the San Antonio River Walk, The Alamo, the San Antonio Aquarium, local employers, restaurants, entertainment, and regional attractions.

Each spacious guest room includes a full kitchen with a cooktop, microwave, refrigerator, and other kitchen amenities. Guests also enjoy complimentary WiFi, a fitness center, guest laundry facilities, an outdoor amenity area, free parking, and the on-site Homebase Market.

The property is designed to help travelers maintain their routines while providing comfortable space to work, dine, and relax.

Things Guests Will Love

Convenient location off I-410
Approximately three miles from SeaWorld San Antonio
Approximately seven miles from Lackland Air Force Base
Access to military, government, corporate, healthcare, and construction demand
Full kitchens in every guest room
Complimentary WiFi throughout the hotel
Fitness center
Guest laundry facility
Outdoor amenity area
Homebase Market on-site
Spacious, free parking
Pet-friendly accommodations
Approximately 16 miles from San Antonio International Airport
About ARK Hospitality

ARK Hospitality’s vision is to positively impact, and its mission is to raise the bar on what Relationships, Reputation, and Returns mean in hospitality.

We believe successful hotel sales begin with genuine relationships, consistent follow-through, a strong local reputation, and a clear understanding of what clients and guests need. By combining proven systems, talented people, operational discipline, and intentional culture, ARK Hospitality creates sustainable results for guests, employees, partners, and hotel owners.

If you are an energetic, relationship-driven sales professional who enjoys developing new business and wants to make a visible impact on a growing extended-stay hotel, we encourage you to apply.