Head of Maintenance and Facility Management (m/w/d)

The Facilities Manager oversees the daily operation, maintenance, and reliability of all clinic and administrative facilities within the organization. In addition to core facilities responsibilities, the Facilities Manager provides support for organizational safety programs, including OSHA compliance, safety rounds, and emergency preparedness.

The Facilities Manager partners closely with Clinic Leadership, Quality, IT, and external vendors to maintain efficient operations across multiple sites.

Facilities Operations & Maintenance

Oversee daily facility operations for all clinic and administrative locations.

Manage preventive maintenance schedules, workorders, and asset tracking through the CMMS.

Manage and oversee space planning, clinic refreshes, and small capital projects.

Conduct routine facility inspections to ensure safety, cleanliness, and functionality.

Maintain documentation for inspections, warranties, and service records.

Vendor & Contract Management

Manage vendor activities, ensuring work meets quality, safety, and regulatory standards.

Ensure the scope of work is managed, and project timelines and budgets are on track.

Ensure contractors follow infection-control risk assessment (ICRA) requirements during construction or repairs.

Track contracts, warranties, and recurring service schedules.

Safety Program Support

(Participate in safety rounds and environmental walkthroughs with Clinic Leadership.

Support maintenance of life-safety systems (fire extinguishers, emergency lighting, eyewash stations).

Help track facility related safety incidents and follow up on facility-related corrective actions.

Provide input on safety policies and procedures related to facility operations.

Emergency Preparedness Support

Assist with implementation of the Emergency Operations Plan (EOP).

Support drills (fire, evacuation, disaster response) and ensure facility-related components are functional.

Maintain emergency supplies, generator readiness checks, and facility response procedures.

Coordinate with leadership during outages, severe weather, or facility disruptions.

Administrative & Communication Responsibilities

Maintain facilities-related policies, procedures, and documentation.

Provide timely communication regarding outages, repairs, safety issues, and project updates.

Assist in the administration of insurance policies relating to Facilities.

Support onboarding and training for staff on facility use, safety basics, and emergency procedures.

Collaborate with cross-functional teams to support operational continuity.

Associate’s degree (AA) in Facilities Field, Business Administration, Safety, Construction Management, or a related field, equivalent combination of education and experience may be considered.

2+ years of experience in facilities management, building maintenance, or a related field is required.

Experience supporting multi-site operations is preferred.

#