Head of Facilities (Full-Time)

Facilities Manager

Full-Time

Minimum of 3 years (or more) of parking management experience of multiple locations (or similar experience in a similar industry) is required.

LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts!

The Facilities/Parking Services Manager supports the Director of Operations with a complete oversight for financials and operations of assigned portfolio to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Facility Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned portfolio.

Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.

Lead, direct, and develop team of employees to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline.

Identifying high potential employees to support the organization's continued growth.

Responsible for planning and executing plan for the opening of new locations within their assigned portfolio.

Organize and narrate parking management skills for frontline staff.

Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.

Daily, Weekly, Monthly, and Annual financial and operational reports as required.

Managing, planning, scheduling, training, and directing the activities of the frontline staff.

Serve as a liaison to parking patrons and various stakeholder groups who are impacted by the operations of the assigned portfolio (and vice versa).

Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned portfolio.

Participate in labor contract management if applicable to assigned portfolio.

Review and edit proposed parking, maintenance, etc. agreements.

Communicate with local police department and emergency management teams regarding operations.

Organize and manage the oversight of event operations within LAZ Parking.

Monitor, review, and analyze the market rate structures.

Implementation and completion of other projects, programs, and initiatives that may arise from assigned portfolio operation.

Bachelor's Degree preferred or equivalent work experience.

Minimum of 3 years (or more) of Parking management experience of multiple locations (or similar experience in a similar industry) is required.

Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.

Ability to seek improvement and create an environment of idea sharing and creative problem solving.

Strong customer service skills and abilities.

Ability to be approachable and facilitate coaching conversations with employees and managers.

Ability to interpret policies, procedures, and standard business practices.

Ability bend, stoop, squat and lift frequently throughout a shift.

Benefits of joining the LAZ Parking Family:

Growth Opportunities

Paid training

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

Medical

Dental

Life and Disability Benefits

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.

Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.

#