Realtors/Mortgage Professionals

Mortgage Investors Group (MIG) is a trusted leader in the residential mortgage industry, dedicated to excellence, innovation, and service. We foster a collaborative, supportive environment where team members are empowered to grow professionally while making a meaningful impact in the communities we serve across the Southeast.

At MIG, our success is built on the expertise and dedication of our people. We offer a comprehensive range of mortgage products, supported by in-house underwriting, processing, and appraisal services, and driven by technology that makes our work efficient and effective. Our culture values integrity, teamwork, and a shared commitment to helping clients achieve their goals — and we believe that starts with taking care of our employees.

What MIG can do for you:

Excellent compensation

A corporate brand well known for purchase focus, keeping LO promises, and closing on time

Local branch model with on-site processing and localized Underwriting and Closing

Comprehensive benefits package (medical, dental, life, vision, and short- and long-term disability insurance)

401K with company match

Career growth and development opportunities

A company that believes in community and charitable contribution

POSITION SUMMARY

Responsible for managing communications and providing administrative support to Loan Officers (and Branch Manager as necessary) in a fast-paced environment.

After 6 months, we will review performance to explore the opportunity for a mentoring position to learn the origination side of the business.

ESSENTIAL JOB FUNCTIONS

Supports Loan Officers (and Branch Manager as necessary) in the following capacity:

Develop all LO correspondence, including but not limited to:

Manage birthday card database

Contact FSBO’s with mailings to contact

Develop all Flyers (i.e. listing and marketing)

Order postcards for all appraisals

Mail intro letters to all pre-quals

Mail thank you letters to all realtors for referrals

Manage monthly or quarterly newsletter for Los (including set up, mailings, and issuing deadlines for material)

Distribute Loan Status reports weekly to realtors

Email weekly rate sheet to realtor database

Call online applicants to obtain all info not provided

Call to report weekly loan status to customers

Follow up with previous pre-quals to maintain contact with customers who have not closed

Thank you letters for business for newly closed clients

Update and maintain closed loan database monthly

Attend weekly team meetings and bi-weekly LO meetings

Lock in loans while LO’s are in field

Order appraisal and title and stack files in submission order on all new files before handing to processor (LO to review before hand off to processor)

Manage mortgage returns and top of minds

Track UTCs, closings, and lock expirations to meet deadlines

Running Credit Reports

Taking loan applications/Pre-quals

Inputting loan data from start to finish into E3

Running loans through various systems

Loan file submission to underwriting

Other duties as assigned

Position and Skill Requirements

JOB SPECIFICATIONS

Minimum Educuation

High School diploma or equivalent required

College degree preferred

Minimum Knowledge / Ability

Must be willing to take classes and testing to qualify for Federal / State Loan Officer License within first 6 months of employment

Proficiency in Microsoft Office (particularly Excel & Word) and all Windows applications and the ability to learn and work with various Mortgage computerized applications

Excellent interpersonal, oral, and written communication skills (including spelling/grammar skills), strong organizational skills, follow-up skills, problem-solving and analytical skills

Must be detail, task and goal-oriented

Ability to relate and communicate in a professional, personable manner with all levels of management, internal and external contacts

Ability to prioritize and perform constantly changing multiple tasks in a very fast-paced team environment

Excellent work ethic with the ability to work independently with little or no supervision, self-discipline, self-motivation, and self-reliance a plus

Excellent attendance history

Minimum Experience

1-2 years administrative support experience

1 year Mortgage Industry experience preferred

Experience in call centers, leasing, collection agencies, or other customer service fields is desirable

PHYSICAL REQUIREMENTS

Must be able to navigate throughout the building, travel throughout the community, and physically present self at real estate and other customer offices for marketing purposes. Must be able to hear and communicate well. Must have good eye-hand coordination and finger movement for use in computer software programs.

ADDITIONAL INFORMATION

Notice: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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