Team Lead

Team Lead Fulfillment Pregis is seeking a hands-on Team Lead Fulfillment to join our manufacturing team in Elgin, IL. This position is ideal for individuals with experience in manufacturing, fulfillment, packaging, production, logistics, or direct mail environments who enjoy leading teams while remaining actively involved in day-to-day operations. As a Team Lead Fulfillment, you will oversee Packers across multiple post-production lines, ensure quality and productivity standards are met, support employee development, and help deliver customer orders safely, accurately, and on time. At Pregis, we invest in our employees through hands-on training, development programs, and career advancement opportunities. Many of our team members have grown into leadership, quality, operations, and technical roles throughout the organization. Team Leadership & Production Support Lead and support Packers across multiple post-production lines Work alongside the team to ensure continuous production and workflow Provide coaching, direction, and day-to-day support to team members Promote a positive, team-oriented work environment Coordinate employee rotations and breaks Assist with staffing and overtime planning alongside department leadership Communicate production priorities and performance expectations Quality & Compliance Ensure products meet customer specifications and Pregis quality standards Monitor packaging operations for defects, inaccuracies, and non-conformances Initiate hold procedures when quality concerns are identified Perform and document hourly quality inspections Maintain retain samples according to Standard Operating Procedures (SOPs) Train team members on quality procedures and inspection requirements Conduct quality audits to ensure compliance with established standards Partner with Quality Inspectors and Operations teams to resolve quality issues Inventory & Production Coordination Verify correct materials and packaging components are available for each job Maintain accuracy within SAP inventory systems Ensure finished goods are properly identified and documented Monitor production performance and workflow activity Communicate key production updates during shift changeovers Help identify material issues and communicate findings to Quality leadership Safety & Continuous Improvement Follow all company safety policies and PPE requirements Perform routine 6S and workplace organization audits Support continuous improvement initiatives throughout the department Maintain a clean, organized, and safe work environment Promote a safety-first culture and operational excellence mindset What We're Looking For Previous experience in manufacturing, fulfillment, packaging, production, direct mail, warehouse, or related operations Leadership, team lead, or supervisory experience preferred Strong communication and organizational skills Ability to motivate, coach, and support team members Experience working with quality standards and SOPs Strong attention to detail and commitment to customer satisfaction Ability to multitask in a fast-paced manufacturing environment Basic computer skills and production documentation experience Spanish bilingual skills are a plus Preferred Experience Fulfillment operations Packaging operations Direct mail production Manufacturing leadership Production team lead roles Quality assurance processes SAP inventory systems Employee training and coaching Production scheduling Warehouse or distribution operations Continuous improvement initiatives Physical Requirements Frequent standing and walking throughout the shift Frequent bending, stooping, reaching, and lifting Ability to lift up to 50 pounds Ability to work a 12-hour rotating schedule Ability to work in a fast-paced production environment Work Environment Manufacturing production facility Exposure to moving machinery and equipment Indoor work environment Fast-paced production setting Required use of Personal Protective Equipment (PPE) Education & Experience High School Diploma or GED preferred 3-5 years of manufacturing, fulfillment, packaging, production, warehouse, or related experience preferred Team lead, supervisory, or leadership experience preferred Experience with quality systems and production processes preferred Ability to read measuring devices and perform basic mathematical calculations Why Join Pregis? Competitive pay Medical, dental, and vision benefits 401(k) with company match Paid time off and holidays Paid training and development opportunities Career advancement pathways Stable and growing manufacturing environment Safety-focused culture Opportunity to grow into leadership, quality, operations, and technical roles