Account Associate - State Farm Agent Team Member

Responsible Recruiter

Benefits:

• Salary Plus Commission
• Group Life Insurance
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I've been with State Farm for a little over 10 years, and my agency is built around service, professionalism, and genuine connection. I hold the ChFC (Chartered Financial Consultant) designation from The American College of Financial Services, which reflects my strong focus on financial guidance and long-term protection for our customers. Family is incredibly important to me, and when I'm not in the office you'll likely find me spending time with my 11-year-old sonriding bikes, exploring theme parks in Orlando, or relaxing at the beach here in Boca Raton. Community involvement is at the heart of who I am. I proudly serve as a Board Member of the Boca Raton YMCA, support their financial assistance program, and chair the Hispanic fundraising event Baila Conmigo. I'm also active with the Downtown Boca Raton Rotary Club, the Boca Chamber of Commerce, and the Women's Executive Club of South Palm Beach. Giving back is a key part of our mission, and that community spirit carries through our office culture. Our agency has a friendly, high-energy, and collaborative environment where good vibes matter. We welcome guests from the community into our space, and our team of 9 dedicated members works together to deliver outstanding service every day. We offer competitive compensation, opportunities for professional development, flexible scheduling options, and a supportive workplace where growth is encouraged. Team members also enjoy a 401(k), group life insurance, paid time off, sick leave, bonuses, and commissions tied to strong performance. We look for candidates who bring a positive attitude, strong motivation, adaptability, and a genuine desire to grow personally and professionally. If you're customer-focused, team-oriented, and ready to thrive in a supportive, upbeat environmentthis is the place for you.

Role Description:

As Account Associate - State Farm Agent Team Member for Fernanda Macedo - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Compensation: $50,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Boca Raton, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Fernanda Macedo - State Farm Agent