Surgical Coordinator

Job Title

Essential Duties and Responsibilities:

Travels to Omni Eye Services locations and/or Surgical Facilities as deemed necessary by Management. Ensures patient needs are met in accordance with the surgery center, physician instructions and administrative protocol. Schedules patients in person or over the phone for the recommended surgical procedure completing all necessary paperwork, and enters appointment into computerized scheduler, updating information as necessary. Reviews surgical packet with patients, while going over all enclosed paperwork and details involved with the surgery. Creates surgical packets to be kept in the department with the necessary consents and medical paperwork attached and sorted. Collects payments for multifocal lenses and self pay patient - if necessary. Coordinates activities with other departments, or doctor offices - if necessary. Consults with nurse managers, doctors and staff on medical problems, special accommodations, and policies to ensure patient needs are met. Schedules procedures with the facility (if required). Forwards necessary information to facility for surgery. Submits medication to pharmacy prior to surgery if required. Verify insurance eligibility and obtain any necessary referrals/authorizations for the surgeon and the facility and enter in NextGen system if required. Obtain the required medical clearance if necessary. Answers telephone/emails and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Confirms patient surgery appointment with all necessary information to make sure all questions have been answered and information is clear. Scans surgical packets. Checks in patients within NextGen and scans surgical encounters if necessary.