Receptionist

Receptionist

As the Receptionist, you will be responsible for the professional and efficient managing of the front desk for the YMCA Association Office. In this role, you will assist with a variety of clerical and administrative duties such as greeting all guests, cleanliness and organization of the front desk, office, and kitchen, collect and sort mail, and answer guest inquiries while providing excellent customer service.

Qualifications:

• Demonstrated skills in customer service, public relations, organizational skills, communications, computer knowledge, and file maintenance.
• Experience in office/administrative support.
• Knowledge and skills of the use of office equipment.
• Strong attention to detail; well organized.
• Demonstrated professionalism in both attitude and appearance.
• Maintain confidentiality of organization and personnel related information.
• Excellent written and oral communication skills.
• Proficiency with Microsoft Office Professional Suite.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
• Committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required.

Key Responsibilities:

• Greet people entering the organization; direct individuals to appropriate destination and meeting rooms.
• Manage queries from the public and customers.
• Receive and distribute deliveries (UPS, FedEx, Courier, etc.); sort and distribute postal mail.
• Maintain safe and clean reception/lobby/office area.
• Maintain tidy kitchen.
• Perform basic tasks in Salesforce membership system.
• Provide general administrative and clerical support as requested by departments.
• Prepare letters, documents, and mailings as requested.
• Assist in maintaining and troubleshooting office equipment and ordering office supplies.
• Provide back-up to Financial Development department as requested.
• Embraces and actively promotes an inclusive and equitable work environment.
• Other duties as assigned.

Benefits:

All YMCA Employees receive the below benefits:

• A Personal YMCA membership and YMCA360 virtual streaming membership
• Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
• Professional training, education, and certification opportunities
• 20% discount on YMCA programs, childcare services and merchandise

Part-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:

• HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
• Willamette Dental Plan
• VSP Vision Plan

The YMCA of Pierce and Kitsap Counties is committed to diversity and inclusion throughout our organization and is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled