Medical Receptionist

Job Description:

Medical Receptionist (Part-Time)

Green Health Docs - Tacoma, WA

Pay: $17.13-$18.00 per hour

About Green Health Docs

Green Health Docs is one of the nation's leading providers of medical cannabis evaluations, helping patients access alternative treatment options through compassionate, patient-centered care. We are looking for a friendly, dependable, and motivated Medical Receptionist to join our Tacoma, Washington clinic.

If you have experience as a medical receptionist, front desk receptionist, patient coordinator, medical office assistant, healthcare receptionist, or customer service professional , we'd love to hear from you.

Position Summary

As our Medical Receptionist, you'll be the first point of contact for our patients, providing exceptional customer service while ensuring the clinic operates efficiently. In addition to front office responsibilities, you'll also help grow our presence in the community by building relationships with local dispensaries and attending outreach events.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced healthcare environment, and is comfortable working independently.

Schedule

• Part-time
• 1-2 days per week working in our Tacoma clinic
• Flexible scheduling available

Responsibilities

• Welcome and check in patients with professionalism and compassion
• Answer incoming phone calls and respond to patient inquiries
• Schedule, confirm, and manage patient appointments
• Verify patient information and maintain accurate electronic records
• Process payments and complete administrative paperwork
• Maintain a clean, organized, and welcoming reception area
• Provide exceptional customer service to every patient
• Build and maintain relationships with local dispensaries and community organizations
• Represent Green Health Docs at networking events and community outreach opportunities
• Protect confidential patient information in accordance with HIPAA guidelines

Qualifications

Required:

• Customer service experience
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Comfortable using computers, Microsoft Office, and Google Workspace
• Reliable transportation
• Ability to work independently with minimal supervision
• Positive, professional attitude and strong work ethic

Preferred:

• Medical receptionist or healthcare office experience
• Front desk or administrative experience
• Sales, outreach, or business development experience
• Experience with scheduling software or electronic medical records (EMR/EHR)

What We Offer

• Competitive pay: $17.13-$18.00 per hour
• Flexible part-time schedule
• Employee discount
• Paid training
• Supportive and collaborative work environment
• Opportunity for professional growth
• Meaningful work helping patients improve their quality of life

At Green Health Docs, we believe every patient deserves compassionate care and outstanding service. We're looking for someone who enjoys helping others, takes pride in providing an excellent patient experience, and wants to make a difference in their local community.

If this sounds like you, we'd love to receive your application.

Job Type: Part-time

Pay: $17.13-$18.00 per hour

Benefits

• Employee discount
• Flexible schedule

Experience

• Customer service: 1 year (Preferred)
• Medical receptionist or healthcare office: 1 year (Preferred)
• Sales or community outreach: 1 year (Preferred)

License/Certification

• Driver's License (Preferred)

Work Location

In person - Tacoma, WA