Hybrid Tier 2/3 Telecom Support Specialist (Houston)
NextGen | GTA: A Kelly Telecom Company
NextGen | GTA: A Kelly Telecom Company in Houston, TX is seeking a Customer Support Representative at Tier 2/3 level. The role blends remote assistance with on-site collaboration in a hybrid model, servicing telecommunications products including voice, data, and transport services. You will handle initial troubleshooting and document issues in CRM. You must communicate clearly, diagnose basic network-related problems, and escalate complex cases to Tier 2/3 when needed. #J-18808-Ljbffr NextGen | GTA: A Kelly Telecom Company
Vacancy posted 2 days ago
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