Fund Accounting, Managing Director

Own end-to-end delivery of all fund accounting services for the client, with full accountability for accurate, timely, complete, and controlled delivery of all agreed deliverables. Drive a service excellence culture across Fund Accounting and all supporting global operations teams, ensuring daily execution meets client expectations and agreed service standards. Take primary accountability for client outcomes, including service quality, client satisfaction, issue ownership, and timely resolution of escalations. Establish clear delivery standards, performance routines, and governance across teams, aligned with the global operating model and enabled by corporate technology wherever possible. Act as the senior escalation point for material service issues, high-severity incidents, client complaints, regulatory matters, and remediation activities impacting the client. Lead prioritisation and delivery of client change activity, including transitions, fund launches, operating model enhancements, and process improvement initiatives. Lead senior client engagement, including governance meetings, service reviews, escalation discussions, and executive updates, with clear ownership of follow-through and outcomes. Provide timely, relevant, and action-oriented reporting to corporate and regional governance committees to support effective oversight, challenge, and decision-making. Manage budgets and resourcing in line with client commitments and corporate objectives. Ensure optimal technical set up of fund accounting services and elections across funds. Ensure every team member has clear reporting lines, defined authority levels, documented responsibilities, measurable objectives, and the training required to execute with confidence and accountability. Requirements Primary degree, professional accounting qualification, or equivalent experience preferred. Deep fund accounting and investment services experience, ideally 10+ years, with strong knowledge of securities, investment strategies, market practices, and operating risk. Proven senior leadership experience with direct accountability for large, complex, and strategically important client relationships. Demonstrated ability to engage senior client stakeholders, lead difficult conversations, and drive resolution of high-impact service issues. Strong track record operating in regulated environments with accountability for risk management, control effectiveness, regulatory outcomes, and service resilience. Strong working knowledge of fund accounting products and processes, including fixed income, complex derivatives and exchange traded funds; expertise in adjacent investment services areas will also be considered. Comprehensive understanding of business administration and management disciplines, including strategic planning, operational execution, people leadership, regulatory obligations, financial management, and cost control. Demonstrated ability to make sound, timely decisions in high- pressure, high-impact environments involving clients, regulators, senior stakeholders, and complex operational issues. Proven ability to build accountability, improve controls, strengthen operating discipline, and deliver measurable service improvements in a complex global delivery environment. Core Competencies Demonstrates extensive expertise in fund accounting and investment services, with a strong focus on client relationship management, regulatory compliance, and operational excellence. Proven ability to lead teams, drive service improvements, and manage complex client engagements effectively. Highest-signal resume keywords Fund Accounting Expertise Client Relationship Management Regulatory Compliance Senior Leadership Experience Operational Risk Management ATS Optimization Keywords Hard Skills Fund Accounting Investment Services Securities Knowledge Fixed Income Complex Derivatives Exchange Traded Funds Financial Management Cost Control Operational Execution Strategic Planning Soft Skills Client Engagement Issue Resolution Decision-Making Leadership Communication Certifications & Qualifications Professional Accounting Qualification Industry Keywords Service Excellence Governance Performance Standards Service Resilience Operational Discipline #J-18808-Ljbffr Jobtailor