Executive Account Director

Responsibilities Own Value Realization & Adoption Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story) Primary Account Owner / Client POC Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team Leads Renewals & Risk Mitigation Leads renewal strategy and execution Proactively identifies risks at least 6 months in advance Drive Overall Revenue Growth Identify upsell and expansion opportunities for CL Spearheads data monetization strategy to drive variable revenue growth Requirements Minimum of 5 yrs as CSM/Account Director in a customer facing role Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity History of growth in seniority of roles or size of accounts preferred Experience managing 15-20 $500k ARR+ accounts at once Strong negotiation/project management skills. Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases Familiarity with Salesforce or other CRM Software Experience drafting QBRs, executive summaries Experience managing renewals and partnering with Sales on upsells/cross-sells Core Competencies Demonstrates expertise in Value Realization and Adoption, focusing on driving revenue growth through effective account management and client engagement. Proficient in managing enterprise B2B SaaS accounts, with a strong emphasis on data analytics and collaboration solutions. Tools & Technologies Salesforce LiveRamp #J-18808-Ljbffr Jobtailor