Automotive Service Advisor

Automotive Advisor – Second Shift

We are seeking a knowledgeable and experienced Automotive Advisor to join our dynamic team on the second shift. This role offers an excellent opportunity for a seasoned professional to contribute their expertise in a fast-paced, customer-focused environment. If you have a passion for automotive service and enjoy providing exceptional customer support, we invite you to apply and become part of our growing organization.

Key Responsibilities:

• Greet customers promptly and professionally, establishing a positive rapport
• Listen to customer concerns
• Provide clear explanations of repair and maintenance options
• Prepare and review repair estimates with customers
• Coordinate with technicians to ensure timely and quality service delivery
• Maintain detailed and accurate service records
• Follow up with customers to ensure satisfaction and foster ongoing relationships
• Stay informed about the latest automotive technologies and service procedures

Join our team and enjoy a collaborative work environment that values growth, professionalism, and customer satisfaction. We offer competitive compensation, ongoing training, and opportunities for career advancement in the automotive industry.

Requirements

Skills and Qualifications:

• Proven experience as an Automotive Advisor or Service Writer
• Strong knowledge of automotive systems, repairs, and maintenance procedures
• Excellent communication and interpersonal skills
• Ability to explain technical information clearly to customers
• Strong organizational skills and attention to detail
• Ability to work efficiently in a team environment
• Flexibility to work the second shift hours of 2 PM to 9 PM, including Saturdays
• Valid driver's license and clean driving record