Help Desk Technician (TS/SCI) - Federal ITSM & VIP Support
PingWind
PingWind seeks an Intermediate Help Desk Technician to support IT Service Management and endpoint operations at the Russell-Knox Building, Quantico, VA. You will act as the primary contact for technical assistance by phone, walk-in, or the enterprise ticketing system, delivering initial diagnosis and timely resolution. Responsibilities include documenting incidents, escalating when needed, and supporting executive/VIP users and video teleconference services while applying DAF cyber enterprise #J-18808-Ljbffr PingWind
Vacancy posted 1 day ago
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