Document Processor

Bank Operations Document Processor

Step into the operations side of the banking world with Citibank, a global leader in financial services. This entry-level Document Processor opportunity is ideal for dependable, detail-focused candidates who want to build hands-on experience processing and managing highly regulated, controlled banking documents. You will join a structured, fast-paced operations team where accuracy, confidentiality, and consistency matter every day. Paid training is provided, making this a strong opportunity for candidates with excellent computer skills, strong document review or auditing ability, and the patience to carefully read and interpret handwritten or cursive information.

Available shifts: 10 hour shift offering 3 days off during the week! Thursday -Friday or Saturday - Tuesday 6:00AM to 4:30 PM

About the Role

As a Document Processor, you will review, audit, sort, and process banking documents and applications, create electronic files, and enter information accurately using business technology and internal systems. This role supports critical back-office banking operations, so attention to detail, follow-through, and the ability to work within highly controlled procedures are essential.

What you can expect:

• Comprehensive, paid training in lockbox and banking document processing
• Entry-level access to the operations segment of the banking industry
• Hands-on experience handling regulated and controlled documents
• A structured, metrics-driven workplace with clear expectations and support
• Potential for performance-based pay increases and temp-to-hire conversion

Not sure if you qualify? Many of our top performers come from backgrounds such as:

• Data Entry Clerk
• Lockbox Document Processor
• Loan or Mortgage Processing
• Insurance
• Business or Financial Analyst (or student)
• Administrative Assistant
• Order Entry Clerk
• Medical Billing

Requirements:

Strong computer skills, including comfort navigating multiple systems and entering data accurately

Excellent document review, auditing, and quality-control skills

Ability to read and interpret cursive or handwritten information

High attention to detail and ability to spot discrepancies

Clear communication skills and fluency in English

Ability to work in a structured, metrics-driven, highly regulated environment

Reliable attendance and commitment to assigned schedule

Education: Associate or Bachelor's degree preferred; High School Diploma or GED considered with relevant experience

Ability to pass a fingerprint-based background screening

Next training class begins soon, APPLY NOW! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.