Solutions Manager

Specialist Manager, Third Party Risk Management (TPRM) Program

Do you drive tech-enabled process improvements, collaborate with stakeholders on improvement requirements, keep projects and tasks moving, and drive crisp decisions and follow-throughturning priorities into measurable progress? Can you juggle competing priorities and still translate them into a clear action planfast? Are you tech-savvy and innovation-mindedable to spot opportunities to streamline work, improve visibility, and modernize how teams operate using tools and automation? If so, the Specialist Manager role supporting the Third Party Risk Management (TPRM) Program might be for you.

As a Solutions Manager on the Third Party Risk Management (TPRM) Program team, you will be responsible for:

• Leading the scoping, design, and implementation of TPRM system and program enhancements that address risk-domain and business requirements.
• Supporting TPRM initiatives end to end, including project planning, requirements development, process implementation, testing, and adoption.
• Translating end-user needs and complex technical concepts into practical system and process solutions tailored to varied audiences.
• Identifying and leading data-driven process improvements that streamline workflows, strengthen governance and operational effectiveness, and deliver measurable results.
• Evaluating and applying AI and other digital tools to improve team processes, efficiency, consistency, and work quality, while validating outputs and protecting sensitive information.
• Supporting the TPRM program roadmap, strategy, governance, risk oversight, and risk-sensing capabilities; strengthening visibility and coordination across the program.
• Building and applying comprehensive knowledge of Deloitte U.S. third-party due diligence policies, processes, risk-scoring methods, business rules, and TPRM Gateway capabilities, including relevant risk domains.
• Coordinating across relationship management, business analysis, project management, user acceptance testing, and system configuration activities to advance program priorities.
• Responding to escalated inquiries and representing the TPRM team with client service teams, partners, internal stakeholders, and external third parties.
• Developing polished briefings, presentations, talking points, agendas, leadership readouts, and written updates; using data and digital tools to support clear, accurate communication.
• Analyzing and validating data, identifying issues and trends, and recommending practical solutions using sound judgment, attention to detail, and appropriate quality reviews.
• Building stakeholder alignment, influencing decisions, and driving accountability without direct authority; supporting colleagues' development and reinforcing a collaborative, compliance-focused environment.

A successful candidate would possess these skills:

• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to mentor and provide clear guidance to others

The TPRM Team oversees the Deloitte U.S. Firms' internal third-party risk management program, operating within Risk & Brand Protection (R&BP). The team designs the processes and technologies (including the TPRM Gateway) to evaluate and monitor risk exposure, providing firm leadership with transparency into the third-party ecosystem, risk exposure (e.g., conflicts, independence, trade, cybersecurity), and risk decisions.

Qualifications required:

• 6+ years of experience working for a professional services organization providing one or more of the following: regulatory and compliance, audit, consulting, financial advisory, enterprise risk management, technology development or other related services.
• Substantive direct experience in one or more of the following: third party due diligence, ethics and compliance programs, risk and controls, process management or change management; and substantive direct experience managing a team.
• Experience leading project(s) from initiation through delivery, coordinating stakeholders, managing milestones, and driving the work to successful completion.
• Bachelor's degree in accounting, finance, business, MIS (Management Info Systems), or related field.
• You must reside within a commutable distance of your assigned office with the ability to commute daily, if required, without the need for overnight accommodations.
• Ability to travel 10%, on average, based on the work you do.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $88,600 to $147,600. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.