Executive Director

Job Details Job Level: Management Job Location: Cary, NC 27513 Position Type: Full Time Education Level: Graduate Degree Job Category: Health Care Why You Will Love Working With Us! At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With over 25 Outpatient locations across eight states, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team and our team is committed to our clients! We are excited to expand our network with the opening of Pasadena Villa Outpatient in Raleigh, NC! Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below. Join our team! Be part of our amazing vision of changing lives empowering each client’s inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day! What We Offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position Summary The Executive Director is responsible for the ongoing development and operations of an Outpatient Practice that provides Intensive Outpatient Programming (IOP) and Partial Hospitalization Programming (PHP). The Executive Director collaborates with leaders throughout the organization and provides leadership and supervision to team members within the practice. Position coordinates day-to-day operations to achieve operational goals and provides clinical oversight, ensuring the delivery of clinically excellent, client centered care. Relationships and Contacts Within the organization: Reporting to the Director of Operations, the Executive Director provides leadership to all staff and works collaboratively with network support team members and the governing body. Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and clients/families. Position Responsibilities Essential Responsibilities Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to changes in the market. Accountable for creating a culture and environment that is focused on fulfilling operational objectives in alignment with the treatment program’s mission, vision, and values. Ensures achievement of business objectives through day‑to‑day operational, financial, clinical, and regulatory oversight. Effectively manages resources to meet the needs of clients while maximizing resources and minimizing waste. Promotes professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking, recommending training and development plans, as appropriate. Collaborates with clinical and operations leaders to ensure compliance with all licensures, accreditation, contracts, state, and federal laws. Ensures the development, implementation, and enforcement of all policies and procedures, including patient rights. Monitors and continuously improves clinical program quality through research and application of industry best practices. Establishes a welcoming environment and strong culture of customer service throughout the program. Promotes systems of communication and collaboration between Admissions, Business Development, Utilization Review, Finance, and Clinical teams. Oversees all aspects of clinical programming from admission through discharge. Ensures the on‑site the admissions process is smooth, efficient, and customer focused. Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction. Provides regular supervision for staff, is to discuss challenges, successes, enhance effectiveness and efficiency of procedures and operation of the program. Collaborates with team members to ensure proper interpretation and fulfillment of position functions, responsibilities, authority, and relationships. Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests. Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service; responds to requests and meets commitments. Communicates clearly and concisely with clients, families, referral partners, and all members of the interdisciplinary team. Leads treatment team meetings and collaborates with UR team to ensure documentation meets standards necessary to meet client’s level of care. Ensures compliance with all licensures, accreditations, contracts, state, and federal laws. Leads and participates in PI initiatives, monitors, and reports on KPIs, adjusts operations accordingly to meet organizational objectives. Completes suicide risk assessments, identifies high risk clients, and develops safety plans as needed based on assessments. Completes treatment and aftercare plans, as needed. Additional Responsibilities Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance. Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests. Maintains positive attitude and acts as a team player with others on the treatment team. Attends and completes all training within assigned time frames as required by the facility. Performs other duties as assigned. QualificationsMinimum Requirements Education and Experience Position requires Master’s Degree with LCSW, LPC, or LMFT license to practice within the state of North Carolina. Position requires a minimum of five years’ experience in a behavioral healthcare setting, preferably with clients with mental health disorders. Experience working in corporate managed healthcare environment, strongly preferred. Physical Requirements While performing the duties of this job, the employee will be required to communicate with peers, clients and/or vendors. Job performance will require the ability to move throughout the building as well as participate in activities outdoors and off facility grounds. Performs duties that require the employee to stand and walk for extended periods of time. May sit or remain stationary for periods of time. While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell. Ability to move twenty‑five pounds. Additional Requirements Position requires incumbent to have a valid driver’s license, vehicle insurance, and acceptable driving record. Clearance of criminal background, TB test, and any other mandatory state/federal requirements. Current CPR and First Aid certification. Equal Employment Opportunity Statement Pasadena Villa Outpatient LLC provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At‑Will.” #J-18808-Ljbffr