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Morning IT Call Center Ops Manager

Koniag Services, Inc.

Koniag Services Inc., a Koniag Government Services company, seeks an experienced Call Center Operations Manager - Morning to lead our Nashville IT Call Center. The role requires hands-on leadership, ITIL knowledge, and a focus on service delivery, performance metrics, and customer satisfaction within a government-facing environment. The position supports a 6:30am–4:30pm shift (4 On, 4 Off x 10 Hours). Competitive benefits are offered, including health/dental/vision, 401K with company matching, #J-18808-Ljbffr Koniag Services, Inc.

Vacancy posted 4 days ago
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