Aquatics Supervisor

JOB SUMMARY

The Aquatics Supervisor serves as a working supervisor who provides direct leadership to Aquatics staff and may perform lifeguard duties, including pool supervision, emergency response, water safety, and related aquatic functions. The position is responsible for ensuring that aquatic services are delivered safely, effectively, and in accordance with the Muckleshoot Wellness Center policies and applicable safety requirements.

MAJOR TASKS AND RESPONSIBILITIES

This list is intended only to illustrate the various types of work that may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or logical assignment to the position.

1. Department Supervision and Operations
• Supervises the daily operations of the Aquatics Department.
• Assigns, directs, and monitors the work of Aquatics Coordinators, lifeguards, instructors, and other assigned staff.
• Establishes daily work priorities and ensures appropriate staffing and pool coverage.
• Coordinates aquatic programs, schedules, staffing, and facility use.
• Monitors the quality and effectiveness of aquatic services and recommends operational improvements.
• Communicates departmental needs, concerns, and recommendations to the Wellness Center Manager.
• Coordinates Aquatics activities with other Wellness Center departments.

2. Lifeguard and Aquatic Duties

• Performs lifeguard duties as part of the position's responsibilities and as operational needs require.
• Maintains active surveillance of pool areas and responds immediately to emergencies.
• Enforces pool safety rules and MIT Wellness Center aquatic policies.
• Performs water rescues and provides emergency response, CPR, first aid, and other lifesaving interventions within the scope of certification.
• Maintains required lifeguard certifications and participates in required continuing education.
• Assists with pool opening and closing procedures.
• Performs or assists with pool water testing, chemical monitoring, and other routine pool operational requirements.
• May teach, assist with, or oversee aquatic programs and activities based on operational needs.
• Demonstrates appropriate lifeguarding techniques and safety procedures during staff training.

3. Staff Supervision and Development

• Provides direction, coaching, and feedback to Aquatics employees.
• Monitors employee performance and addresses performance concerns in accordance with established policies.
• Participates in employee evaluations.
• Participates in the recruitment, interviewing, selection, onboarding, and training of Aquatics employees.
• Makes recommendations to the Wellness Center Manager regarding hiring, promotion, discipline, and termination.
• Develops and coordinates employee training and cross-training.
• Ensures staff maintain required certifications and qualifications.
• Ensures employees understand and consistently follow aquatic safety procedures and Wellness Center policies.

4. Aquatic Programming

• Plans and coordinates aquatic programs for various ages, abilities, and populations.
• Develops program schedules and recommends changes based on participation, staffing, facility availability, and community needs.
• Coordinates swimming lessons, aquatic exercise, recreational activities, special programs, and other aquatic services.
• Evaluates program effectiveness and recommends improvements.
• Ensures programs are appropriately staffed and conducted safely.

5. Safety and Compliance

• Oversees compliance with applicable aquatic safety, sanitation, health, and regulatory requirements.
• Ensures staff follow established safety procedures.
• Monitors pool conditions, water quality, chemical levels, and surrounding facility conditions.
• Ensures appropriate documentation is maintained for inspections, incidents, certifications, training, and safety activities.
• Reviews emergency procedures with staff and conducts or coordinates emergency preparedness training.
• Investigates and follows up on safety concerns and incident reports.
• Implements corrective actions when safety or compliance issues are identified.

6. Budget and Resource Management

• Assists the Wellness Center Manager with development and administration of the Aquatics Department budget.
• Monitors departmental supplies, equipment, and operational resources.
• Makes recommendations regarding equipment purchases, repairs, replacement, and maintenance.
• Monitors expenditures within established budget guidelines.
• Identifies equipment and resource needs and communicates recommendations to management.

7. Customer Service and Conflict Resolution

• Establishes and promotes professional customer service standards within the Aquatics Department.
• Responds to member questions, concerns, and complaints involving aquatic programs, scheduling, safety, and pool rules.
• Resolves routine concerns and escalates issues requiring management involvement.
• Enforces aquatic policies consistently and professionally.
• Promotes a safe, welcoming, respectful, and culturally responsive environment.

8. Communication and Administrative Responsibilities

• Maintains accurate departmental records and documentation.
• Prepares reports and correspondence as requested.
• Communicates staffing, operational, safety, and program concerns to the Wellness Center Manager.
• Attends staff, management, and departmental meetings as required.
• Participates on committees and workgroups as assigned.

9. Because of the Tribe's commitment to community service and the well-being of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.

EDUCATION - EXPERIENCE AND TRAINING FOR POSITION

Required:

• High School Diploma
• Minimum four years of progressively responsible aquatics experience.
• Minimum two years of supervisory or lead experience in an aquatic environment.
• Current Lifeguard certification.
• Current CPR and First Aid certification.

Preferred:

• Certified Pool Operator (CPO) certification.
• Aquatic Exercise Instructor certification.
• Water Safety Instructor or equivalent certification.
• Additional aquatic management or supervisory training.

SPECIFIC SKILLS/KNOWLEDGE/ABILITIES REQUIRED FOR POSITION

Skills:

• Excellent verbal and written communication skills.
• Skilled in performing, training and evaluation procedures for proper lifeguarding and first aid administration
• Skilled in maintaining or correcting chemical and water level in pools

Ability:

• Ability to Supervise, motivate, and develop employees.
• Ability to remain calm, professional, and decisive during emergencies or difficult situations.
• Ability to work effectively with people of different ages and abilities.

Knowledge:

• Knowledge of aquatic safety, emergency response, and pool operations.
• Knowledge of aquatic risk management and emergency procedures.

PHYSICAL REQUIREMENTS

Frequently swimming, sitting, standing, and walking for up to one hour at time, Occasionally lifting and carrying or dragging up to 40 lbs and balancing and climbing; Occasionally bending, crouching, kneeling and twisting; Frequently reaching, pushing/pulling, grasping, and using fingers; Frequently talking and continuously seeing (near and far) and hearing. The employee is occasionally exposed to wet and dry conditions, fumes, toxic or caustic chemicals.


Licenses or Certifications Required

WA State Drivers License, Current Lifeguard Certification