Supervisor, Administrative - Access Center ECB

Job Summary Supervises and coordinates activities of personnel on day, evening, night, weekend and holiday shifts to maintain continuity of care. Supervises and directs patient admissions, discharges and transfers. Arranges for staffing levels according to patient acuities, census and productivity standards. Assumes administrative responsibility for patient areas as assigned. Identifies, investigates and reports findings on matters which represent performance improvement opportunities. Minimum Education Has completed the basic professional curricula of a school of nursing as approved and verified by a state board of nursing, and holds or is entitled to hold a diploma or degree therefrom. Licensure, Registration and/or Certification Valid multi-state or State of Oklahoma Registered Nurse License. BLS and ACLS (or PALS) required. Work Experience 2-3 years related experience and supervisory experience. Knowledge, Skills and Abilities Working knowledge of Microsoft Word, Excel and Access for correspondence and reports. Effective interpersonal, written and oral communication skills. Ability to integrate data analysis to discover facts or develop knowledge, concepts or interpretations. Ability to organize and prioritize work efficiently. Detail-oriented in examination of clinical and numerical data. Essential Functions and Responsibilities Reviews staffing patterns, census and acuity of patients on assigned units to ensure staffing is consistent with patient needs and productivity standards; observes and monitors staff/patient ratios and adjusts staff appropriately in response to changing needs. Responds promptly to emergency situations, staff requests for assistance/support/guidance, patient/family complaints, and patient care incidents. Prioritizes effectively to investigate, document and/or report and resolve such matters as appropriate. Obtains medications, supplies and medical records as needed to maintain safe, effective and efficient care to patients. Responds appropriately to emergency situations and/or coordinates emergency surgery by initiating calls to operating teams and providing necessary supplies as needed. Utilizes and notifies on‑call resources as appropriate. Ensures compliance with nursing/hospital system policies and procedures. Monitors and ensures compliance with infection control, patient safety, and general safety guidelines. Participates in nursing quality program through participation in auditing processes and through demonstrated support of nursing quality initiatives. Demonstrates support of health system mission, vision, and values in performance of job duties. Meets system, hospital and department-specific competencies annually. Supports system, hospital and department goals by attending department meetings, in‑services and other educational offerings. Practices self‑direction by assuming responsibility and accountability for professional growth. Serves as a role model. Communicates effectively to promote positive relations between nursing staff and nursing management team. Ensures coordination of patient care activities; promotes interdepartmental relations through communication and collaboration. Serves as Incident Commander for disaster situations and drills. Demonstrates effective implementation of emergency response plans as appropriate. Decision Making Ability to carry out non‑routine procedures under constantly changing conditions, in conformance with general instructions from supervisor. Working Relationship Coordinates activities of others (does not supervise). Leads others in same work performed (does not supervise). Has input on performance evaluations but does not prepare or give. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at director level or above. Special Job Dimensions None. Supplemental Information This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Patient Care Services Administration - Yale Campus Location: Tulsa, Oklahoma 74136 Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana. EEO Statement EOE Protected Veterans/Disability #J-18808-Ljbffr Saint Francis Hospital, Inc.