Senior Business Analyst
Amerisure Mutual Insurance Company
Senior Business Analyst
Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
Amerisure is currently recruiting for a Senior Business Analyst that can do a 3-day hybrid approach to support our Farmington Hills Headquarters. The role will require experience with Guidewire to support our Underwriting side of the house. The ideal candidate will also possess the following skill set.
Summary Statement
Collaborates with business to understand complex project goals and objectives as related to corporate strategy. Translates business requirements into functional specifications that enables information technology to design and implement desired solution.
Essential Tasks/Major Duties
- Lead, direct and coordinate requirement gathering sessions for medium to large projects.
- Define and document business and system requirements per information technology guidelines.
- Complete work requests in order to maintain service level objectives in accordance with information technology department goals and guidelines.
- Support business units by investigating operations-related opportunities and recommend solutions.
- Validate and verify requirements tracing to design and test documentation.
- Develop and maintain understanding of customer workflows and business needs to support.
- Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.
- Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions.
- Creation of User stories aligned to accurately documented expected outcomes.
- Creation of User Interface specifications that align to the expectations of the business customer.
Knowledge, Skills & Abilities
Bachelor's degree in related field. 8-10 years progressive business analysis experience supporting medium to large size projects. Certified Business Analysis Professional (CBAP) certification preferred. Intermediate proficiency with Microsoft Office Suite. Experience with Microsoft TFS Ability to document Business Process accurately and aligned to the expectations of the business partner Demonstrated successful ability to build positive partnerships and work collaboratively with cross-functional business teams. Strong Insurance Industry acumen as it relates to Policy, Claims and Billing Strong analytical and problem-solving skills, including the ability to deal with ambiguity Ability to lead discussions, make presentations and deliver technical results to a non-technical audience. Comprehension of Agile and Waterfall Methodologies
Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth.
Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.
At Amerisure, we understand that providing insurance coverage, servicing claims and offering loss control services is not enough. What sets us apart in the industry is our people. Our employees have remained our greatest strength and give life to the service culture we value so much. We work in a collaborative, cross-functional environment that values the ideas of both our internal and external partners. Customer service is the cornerstone of our business strategy and a promise we deliver on each day. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.
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