Compliance Specialist

SPECIAL SERVICE FOR GROUPS, INC.
JOB ANNOUNCEMENT

Title: Compliance Specialist Division: HOPICS FLSA: Non-Exempt (Full Time)
Supervisor: Sr Manager for Contacts & Compliance. Supervisor: Sr Manager for Contacts & Compliance
Pay Range or Rate: $25.00-$30.00/hr

Summary
Under the direction of the Senior Manager for Contracts & Compliance, the Compliance Specialist is
responsible for developing, implementing, maintaining, and continuously improving agency-wide
compliance systems that ensure HOPICS remains compliant with all applicable federal, state, county,
city, funder, accreditation, and organizational requirements. The position serves as the agency's subject
matter expert for regulatory compliance, policy development, Release of Information, insurance
administration, compliance training, and program standards.

Essential Functions
Regulatory Compliance
- Monitor federal, state, county, city, and funder regulations and communicate regulatory updates
throughout the organization.
- Research and interpret new regulatory requirements and recommend operational changes
necessary to maintain compliance.
- Ensure agency compliance with contractual requirements, regulatory standards, licensing
requirements, HIPAA, 42 CFR Part 2, and applicable California privacy laws.
- Conduct agency compliance reviews and identify opportunities for improvement.
- Develop compliance monitoring tools, forms, templates, and tracking systems.
- Prepare compliance reports, exhibits, dashboards, spreadsheets, and presentations for leadership.
- Recommend strategies to improve agency performance based on compliance findings,
performance indicators, quality assurance reviews, and contractual requirements.
- Ensure all agency forms, policies, notices, and operational documents remain compliant with
applicable federal, state, county, city, funder, and accreditation requirements.
- Maintain regulatory compliance of required workplace and program postings, ensuring all
mandatory labor law, privacy, licensing, funder, and consumer rights notices are current,
accurate, and displayed at all agency locations in accordance with applicable regulations.
- Conduct periodic reviews of agency documents, forms, templates, and public-facing materials to
ensure regulatory accuracy, consistency, and organizational compliance.
- Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core
Values.
- Represent the Agency in a professional manner at meetings and community events.
- Regular attendance required.
- Professional dress attire
- Other duties as needed.

Training & Organizational Development
- Collaborate with the Professional Development Department to develop and deliver agency-wide
compliance training.
- Collaborate with the Human Resources (HR) team to ensure all required funder and regulatory
trainings are completed and documented.
- Develop compliance curriculum for employees, subcontractors, collaborative partners, interns,
volunteers, and leadership.

Insurance Administration
- Coordinate agency insurance documentation with SSG Risk Management.
- Maintain Certificates of Insurance for agency operations in a centralized location.
- Ensure current insurance documentation exists for all subcontractors, vendors, consultants,
collaborative partners, and special events.
- Coordinate requests for Additional Insured endorsements such as Special Events but not limited
to this.

Agency Site Administration
- Maintain a comprehensive inventory of all HOPICS program locations, including co-locations.
- Track agency-operated, leased, owned, satellite, outreach, and co-located service sites.
- Maintain current information regarding addresses, programs, funders, property ownership,
insurance, and co-location partners.
- Provide updated site inventories to SSG and HOPICS Management.
- Coordinate updates whenever agency locations change.

Secondary Functions
Perform other duties as assigned by their immediate supervisor or the Associate Director for Contracts,
Compliance, and Performance. Overtime, holiday, or weekend work may be required. Participate in
special projects and assist with accreditation readiness. Demonstrates strong initiative and the ability to
work independently with minimal supervision. Effectively manages time, prioritizes competing
responsibilities, sets clear goals, and ensures assigned tasks are completed accurately and on schedule.
Maintains accountability by tracking progress, communicating challenges promptly, and following all
responsibilities through completion.

Minimum Qualifications - Knowledge, Skills and Abilities Required
- Bachelor's degree in Public Administration, Business Administration, Public Health, Healthcare
Administration, Legal Studies, or related field or minimum three (3) years of progressively
responsible compliance, quality assurance, contract administration, regulatory compliance, or
healthcare administration experience.
- Demonstrated experience developing policies and procedures.
- Experience interpreting government regulations.
- Knowledge of HIPAA and 42 CFR Part 2.
- Strong technical writing skills.
- Experience developing training materials.
- Advanced Microsoft Office and Google Workspace proficiency.
- Excellent organizational, analytical, and project management skills.
- Ability to communicate effectively, both written and orally.
- Valid California Driver License with proof of insurance.
- Verification of Employment Eligibility and Background Check.

Non-Essential Qualifications
- Certified in Healthcare Compliance (CHC) – Health Care Compliance Association (HCCA)
(Highly Preferred)
- Certified Compliance & Ethics Professional (CCEP) – Society of Corporate Compliance &
Ethics (SCCE)
- Certified HIPAA Professional (CHP) or Certified HIPAA Privacy Security Expert (CHPSE)
- Project Management Professional (PMP) or Certified Associate in Project Management (CAPM)
(Preferred)
- Lean Six Sigma Green Belt (Preferred for process improvement)
- Certified Internal Auditor (CIA) or Certified Quality Auditor (CQA) (Highly Preferred)

Supervisory Responsibilities
This position has no supervisory responsibilities.

Environmental Conditions (Working Conditions)
May be exposed to highly aggressive clients: must communicate with many sources including public
paying agencies, courts and outside community agencies. Local automobile travel is required. Some
evenings and weekends may be required. Sometimes noisy, loud, and disruptive clients. Exposed to
weather conditions prevalent at the time.

Physical Requirements
The Contract Compliance Specialist typically spends time sitting, standing, walking, driving, carrying
(max. 25 lbs), listening, speaking. Typing, reading, bending, grabbing, pulling, lifting.

Mental Requirements
This position will require the individual to be able to handle any/all of the following: constant
distractions, interruptions, uncontrollable changes in priorities/work schedules. Be able to process
information, think and conceptualize.