Administrative Operations Supervisor

Job Description

Job Description

The Functional Area Supervisor (FAS) is a permanent, full-time position supporting the overall mission of the U.S. Citizenship and Immigration Services (USCIS) by supporting the logistical operations of a local Field Office. As a FAS, your responsibilities would include:

• Assists applicants by providing requested forms and directing applicant flow,
• Answer phones on site and direct calls to the appropriate person(s),
• Provide support to applicants utilizing electronic systems,
• Schedule and or reschedule dates and times of interviews and naturalization ceremonies,
• Perform tasks related to preparing for and conducting naturalization ceremonies, including distribution of naturalization certificates and the retrieval of documentation from applicants,
• Provide support for the processing of forms and applications used in the adjudication process,
• Report progress on functional area tasks to Site Manager and government as required,
• Supporting facility operations including internal mail delivery, intra-site file movement and storage, facility setup and teardown for naturalization ceremonies, file staging, physical maintenance of file rooms,
• Adhering to secure facility access control policies and procedures,
• Other duties as assigned.

Qualifications

• High school diploma or equivalent
• 3 years of related experience
• Must be able to obtain a Public Trust/Suitability Clearance under the Department of Homeland Security from the United States Citizenship and Immigration Services
• Ability to read and understand proficiently in English
• Ability to lift and carry up to 45 lbs. or more in a physical environment
• Ability to perform tasks while bending, stooping, climbing, and reaching

At Sciolex Corporation, our top priorities and most valuable resources are our employees, which is why we offer a competitive total compensation package. We are a proud Equal Opportunity Employer (EOE) who celebrates diversity in and out of our organization. Come see where your opportunities for success can flourish.

NOTICE: Sciolex Corporation NEVER asks job applicants to issue any payment, service fees, or banking information to Sciolex Corporation or its recruiters as part of our application process. Before providing any personal information to outside parties, verify that the job you are applying for appears on our Careers site.

Sciolex Corporation and EMD Strategies have teamed up in support of the United States Citizenship and Immigration Services. For clarification- this role is through a DHS/USCIS contract and Sciolex is the Prime contractor, responsible for the successful execution of the contract. EMD Strategies is a subcontractor under Sciolex, and the legal employer. Sciolex will supervise work-related tasks and EMD Strategies will handle tasks related to human resources, payroll, and benefits.

Company Description

Sciolex Corporation and EMD Strategies have teamed up in support of the United States Citizenship and Immigration Services. For clarification- this role is through a DHS/USCIS contract and Sciolex is the Prime contractor, responsible for the successful execution of the contract. EMD Strategies is a subcontractor under Sciolex, and the legal employer. Sciolex will supervise work-related tasks and EMD Strategies will handle tasks related to human resources, payroll, and benefits.