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Gov IT Help Desk Specialist — Tier 1/2 Support

Collaboredge Inc.

Collaboredge Inc. is looking for a Help Desk Technician to provide first‑line technical support for District government employees. The role ensures timely resolution of IT issues and exceptional customer service, maintaining reliable access to technology services. As a technician, you will troubleshoot hardware and software problems, document interactions, and collaborate with IT staff for complex issues. Candidates should have a strong understanding of Windows OS, excellent communication skills, and a commitment to providing quality support. #J-18808-Ljbffr Collaboredge Inc.

Vacancy posted 13 hours ago
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