Clearance-Ready Tier 1 Help Desk Analyst
Chenega Corporation
Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with DoD IAT Level II Certification and Secret Clearance. The successful applicant will assist users with hardware and software issues, maintain compliance with Service Level Objectives, and contribute to continuous process improvement. Join a team that supports national security initiatives through innovative technology. #J-18808-Ljbffr Chenega Corporation
- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing... ...experience, DoD IAT Level II Certification, and a Secret Clearance. Join our team to enhance your skills in a supportive environment...Suggested
- ...Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Chenega Military... ...IAT Level II Certification is required. DoD Secret Clearance required; Top Secret with SCI eligibility preferred...SuggestedWork at officeLocal areaRemote work
- ...Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the... ...service desk trends. The ideal candidate will have a Top Secret clearance and extensive experience in technical support within...Suggested
- ...Service Desk Agent, Tier 1 GTSC and its Datawiz business unit seeks an experienced and motivated Service Desk Agents, Tier 1. Multiple... ...Citizen. Must be eligible to obtain and maintain a Public Trust clearance. Must successfully complete required background...SuggestedTemporary workLocal areaRemote workFlexible hours
$105.3k - $190.35k
...an experienced SME Service Desk Analyst (Tier 1) to support the delivery, enhancement... ...into scalable, production-ready solutions. You will... ...and continuous improvement—helping ensure capabilities are delivered... ...Active Top Secret (TS) clearance with SCI eligibility . Bachelor...Suggested- ...Datawiz business unit seeks experienced and motivated Service Desk Agents, Tier 1 . ~~~ Position contingent upon contract award ~~~... .... Must be eligible to obtain and maintain a Public Trust clearance. Must successfully complete the required background investigation...Contract workTemporary workLocal areaRemote workFlexible hours
- Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers... ...issues while managing inbound service desk communications across multiple channels.... ...citizenship with an active or current Secret clearance. The position supports a rotating...
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities... .... The ideal candidate will hold Active DOD Public Trust clearance, have CompTIA Security+ certification, and possess strong...Full time
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support... ...MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and resolve... ...Security+ required upon hire. Security Clearance Level: Active Top Secret with SCI Eligibility...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- Apavo is hiring a Tier 1 Help Desk Analyst in Arlington, VA to provide technical assistance to users. This role involves troubleshooting IT issues... ...degree in a relevant field, and must hold DoD Top Secret Clearance. The position emphasizes customer service and requires...
$23.5 - $25.5 per hour
Inserso is seeking a Service Desk Specialist to join the team for a rewarding and challenging opportunity to provide Tier 1 support for our DOJ OJP customers in Washington DC. The... ...experience, preferably in a Service/Help Desk or Call Center environment. Experience...Hourly payTemporary workWork at officeLocal areaRemote work$26.44 - $35.78 per hour
...RQ223144 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret... ...GDIT has an amazing opportunity for a Help Desk Technician to provide world‑class IT support... ...Make an Impact Provide foundational Tier 1 technical support to onsite and remote...Hourly payTemporary workWork at officeRemote workAll shiftsFlexible hoursShift workNight shiftWeekend work- ...other first. It’s the Iron Bow Way . THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and... ...required – must be able to obtain and maintain a Secret Clearance issued by the DOJ. TRAVEL REQUIREMENTS This position...Local areaRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift
- ...Location: Washington, D.C. Clearance Requirement: U.S.... ...an to serve as Tier 2 - Senior Desk Side IT Specialist technical... ...mentoring for Tier 1 and Tier 2 support staff... ...to our community, helping others, and making the... ..., and career. Are you ready to make a difference?...Full timeRemote work
- Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner. The persons...Work at officeRemote work
- ...to be viewed by Service Desk Analysts and by the user community... ...Escalate tickets to Tier II/Tier III Technicians if... ...troubleshooting skills. 1-2 years' experience in technical Help Desk environment. 1-... ...10 operating system CLEARANCE REQUIREMENTS: ~ tion...Work at officeRemote workWeekend work
- Ethic Tech, LLC is seeking a Senior Help Desk Support Specialist to provide Tier 1 Service Desk Support for all applications supported by HQMC ARI. The... ...certification, as well as a DoD Final Secret Security Clearance. Join us in making an impact within Headquarters Marine...
- ...Description Northstrat is seeking a Tier 1 technical support operator to... .... · Manage inbound service desk communications across chat,... ...an active or current Secret clearance ~·Must have at least 5+... ...the IBA provides flexibility to help you meet your specific goals....Full timeContract workWork experience placementFlexible hoursShift workNight shiftRotating shiftWeekend workWeekday work
$30.44 - $41.18 per hour
...46 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret... ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT... ...WILL MAKE AN IMPACT: Provide routine Tier 1 technical support to onsite and remote...Hourly payFull timeTemporary workPart timeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work$45k - $47.5k
...seeking an Associate Service Desk Technician - Tier I to deliver exceptional... ...be required to attend the 1-week long training session... ...accountable, punctual, and ready to take help desk calls at the start of... ...limited technical knowledge. Clearance Requirement Must be able to...Remote jobFull timeWork at officeLocal areaFlexible hoursShift work- ...following position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work... ...visibility across DHMS initiatives. This role helps leadership clearly understand what work... ...leadership, engineering teams, service desks, and government counterparts Strong...Remote work
- ...seeks experienced and motivated Service Desk Agents, Tier 2 . ~~~ Position contingent upon... ...Datawiz delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal Government... ...to obtain and maintain a Public Trust clearance. Must successfully complete the required...Contract workLocal areaRemote workFlexible hours
- ...Service Desk Agents – Tier 2 (DW2604HTC) Washington, United States | Posted on 06/23/2026 GTSC and... ...Datawiz delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal... ...eligible to obtain and maintain a Public Trust clearance. Must successfully complete the required...Temporary workLocal areaRemote workFlexible hours
- Business / Help Desk Analyst Location: Remote Other Considerations: U.S.... ...communications. We partner with agencies ready to evolve—delivering not... ...you will provide frontline Tier 0/1 support to the VINCI user... ...and including discharge. Clearance Requirement This position...Permanent employmentFull timeContract workRemote work
- ...GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support... ...MAKE AN IMPACT: Provide foundational Tier 1 technical support to onsite and remote... ...required upon hire. Security Clearance Level: Active Top Secret with SCI Eligibility...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services... ...system rollouts as assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50 lbs....Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...portal, instant messaging/chat, and personal visits to the Service Desk. Interface directly with supported end-users to provide... ...paced environment. · Must be able to attain agency suitability clearance prior to start date. · Experience supporting a mid-sized Federal...Work at officeRemote work
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities Answer calls coming into the Tier 1 Help Desk. Create a customer incident in Remedy, the call tracking software for every call answered...Local areaImmediate startFlexible hours
- ...Services company, is seeking a NOC Technician Tier 1 to support KTS and our government... ...1-2 years of experience in IT support, help desk, NOC, or related technical role Basic understanding... ...obtain Public Trust or higher security clearance Desired Skills and Competencies...Work at officeLocal areaRemote workFlexible hoursShift workNight shiftRotating shift
- ...members of the Seneca Nation. Clear Creek is seeking a Tier 1 Data Center Technician in Beltsville, MD . This is an... ...supporting enterprise infrastructure, data centers, or similar help desk experience. Ability to perform the required shifts. Experience...Full timeFlexible hoursShift workDay shift
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