Tier 1 Help Desk Analyst — Career‑Driven IT Support
Chenega Corporation
Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level user support, and maintain incident tickets while collaborating with Tier 3 teams to minimize downtime. The role requires 3+ years of relevant experience, DoD IAT Level II certification, and an ability to work under tight SLAs. You’ll grow professionally through formal training and on‑the‑job development in a fast‑paced government #J-18808-Ljbffr Chenega Corporation
- ...Ignite IT is seeking a Junior Service Desk Technician to support the U.S. Department of... ...opportunity for an early-career IT professional... ...issues to Tier 2 support teams... ...clearance ~1 - 3 years of... ...Service Desk, Help Desk, or IT Support... ...in an SLA-driven environment...SuggestedFull timeWork at officeRemote workFlexible hours
- ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are... ...Intelligence & Operations Support (MIOS) could be the place... ...troubleshooting, and maintenance of IT systems. Provides first-...SuggestedWork at officeLocal areaRemote work
- ...amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious... ...training, certification, and career advancement. When we... ...knowledge, and process‑driven documentation skills to... ...IMPACT Provide independent Tier 1 technical support to diagnose...SuggestedWork at officeRemote workAll shiftsShift workNight shiftWeekend work
$29.52 per hour
...Overview Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance... ...and build your career in a rapidly evolving... ...Intelligence & Operations Support (MIOS) could be the... ...is seeking a Tier 1 Help Desk Analyst to help... ..., and maintenance of IT systems. Provides first...SuggestedWork at officeLocal areaRemote work$30.44 - $41.18 per hour
...Job Family: Technical Support Services Job... ...Information Technology (IT) Support, Problem Resolution... ...amazing opportunity for a Help Desk Technician to provide... ..., certification, and career advancement. When we succeed... ...: Provide routine Tier 1 technical support to...SuggestedHourly payFull timeTemporary workPart timeImmediate startRemote workWorldwideAll shiftsFlexible hoursShift workNight shiftWeekend work- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
- Njvc LLC is seeking a Tier 1 Help Desk Analyst in Arlington, VA. This role involves providing first-level support for IT systems, diagnosing issues, and ensuring user satisfaction. The ideal candidate will have a relevant degree or equivalent experience, DoD IAT Level...
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier 1 calls, resolving issues, and managing customer interactions. The ideal candidate will hold...Full time
- ...Description GTSC seeks experienced Service Desk Agents, Tier 1, for support of the US House of Representatives.... ...National Capitol complex. MissionThe IT Service Desk Representative will... ...application process, please tell us how we can help by contacting us at recruiting@...Work at officeLocal areaRemote work
- ...Service Desk Tier 1 Technician The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible... ...issues. Responsible for supporting end users with software and hardware...Work at officeRemote work
$24 - $25 per hour
...Job Description Job Description Position Title: Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to... ...responsible for maintenance, software installation, end-user support, including training to ensure end-user workstations and network...Contract workWork experience placementWork at officeLocal areaMonday to Friday- ...Custom Software Systems, Inc. (CSS) is seeking a motivated Tier 1 IT Help Desk Technician to support our client in Washington, DC. This is an excellent... ...helping people, solving technical problems, and building a career in IT support. The ideal candidate will have 1-2...Permanent employmentTemporary workWork experience placementWork at officeLocal areaRemote work
- Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to provide first-line IT support for end users across multiple networks, handling incidents, requests, and basic troubleshooting. Candidates should have an Associate's degree or equivalent experience, DoD...
- Chenega MIOS is seeking a Tier 1 Helpdesk Analyst in Arlington, VA. The role provides first-level support for end users, diagnostics, and incident resolution across PC, server... ...or 2+ years experience, 3+ years relevant IT support, DoD IAT Level II certification, and DoD...
- Chenega MIOS is hiring a Tier 1 Help Desk Analyst in Arlington, VA. You will handle calls, diagnose basic issues, and provide first-line support for PC, server, and mainframe applications, while maintaining security standards and documenting incidents in the ticketing system...
- ...and expertise in facilitating IT transformation within... ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work... ...DHMS initiatives. This role helps leadership clearly understand... ..., engineering teams, service desks, and government counterparts...Remote work
$30 per hour
...Position Title: Desktop Engineer - Tier 1 Location: Washington, DC Assignment... ...a full transition to Windows 11. To support this initiative, the IT department is adding several Desktop... .... You’ll join a team of eight help desk technicians and serve as a key...Contract workLocal areaMonday to Friday- International Executive Service Corps seeks a Help Desk Specialist in Falls Church, Virginia. This role involves providing Tier 1 IT support in a federal environment, focusing on troubleshooting and adherence to SLA-driven support models. Ideal candidates should have strong...
- IntelliDyne, LLC is seeking a Help Desk Technician - Tier 1 for onsite work in Falls Church, VA. The role handles Tier 1 support calls, documents incidents in Remedy, and provides mobile and remote assistance for hardware and software issues. Candidates must hold an active...Remote work
- Leidos in Bethesda, MD is seeking a Tier 1/2 Service Desk / Deskside Support Administrator to deliver first-line IT support in a secure enterprise environment. You will handle phone, email, chat, remote assistance, and deskside visits, resolving hardware, software, and...Remote work
- STOPSO in Arlington, VA is seeking a Service Desk Analyst to support a high-profile DoD customer. This full-time onsite role runs Monday through... ...travel and occasional after-hours as needed. You will resolve Tier I and II incidents for a 4,000-user environment and document...Full timeMonday to Friday
- A service-disabled veteran-owned business is looking for a Business / Help Desk Analyst to provide operational and technical support remotely. This role focuses on delivering exceptional user support, and operational efficiency, and entails strong documentation and project...Remote job
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director... ...expertise and advancing their career within our growing organization .... ...assigned Support various IT needs, from help desk tickets to onsite installations (...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist to provide Mid... ...and administrative roles. 1+ years of experience supporting... ...giving back to our community, helping others, and making the... ...your skills, experience, and career. Are you ready to make a difference...Full timeWork at officeRemote work
$39 per hour
...Description Job Title: Deskside Support Technician (Tier II) Location: Washington, DC... ...also assist with security-driven device removals, coordinate... ...Past experience providing IT (Tier II) support in a Windows... ...across North America. We help clients get work done more efficiently...Contract workFor contractorsWork at officeLocal area- ...GTSC seeks experienced Service Desk Agents, Tier 2, for support of the US House of... ...Capitol complex. Mission:The IT Service Desk Representative... ...delivers secure, ITIL-aligned Tier 1-3 IT support services to Federal... ..., please tell us how we can help by contacting us at...Work at officeLocal areaRemote work
- ...seeking a highly motivated Help Desk Specialist (Tier I/II) to support a 24/7 mission-critical... ...effectively in a structured, SOP-driven environment while... ...Support, Technical Support, or IT Support experience.... ...technical development, and career advancement. Join our team...For contractorsShift work
$18 - $20 per hour
...Opportunity RCG is seeking a Help Desk Tier I Specialist to support an ongoing federal contract... ...meetings, conferences, and IT asset inventories ~Create,... ...clearance ~Minimum of 1 year of IT support experience... ...professional growth and career advancement ~Be part of a...Hourly payOngoing contractFull timeWork at officeRemote workHome officeMonday to FridayShift work- ...looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging... ...will be responsible for call center support of an environment composed of 90% Intel based... ...Qualifications ~ Bachelor’s degree and 1 year of experience. Required Skills...Full timeRemote workMonday to Friday
- ...solutions and mission support to federal agencies across... ..., cybersecurity, and IT modernization to solve... ...: Technical Support Analyst (Tier II) Location:... ...role requires a mix of help desk, deskside, and VIP support... ...Professional development and career growth opportunities...Full timeWork experience placementWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 1 Help Desk Analyst — Career‑Driven IT Support. Be the first to apply!
- work from home technical support specialist Arlington, VA
- product support technician Arlington, VA
- helpdesk support technician Arlington, VA
- help desk assistant Arlington, VA
- IT help desk technician Arlington, VA
- technical solutions specialist Arlington, VA
- desktop support analyst Arlington, VA
- technical analyst Arlington, VA
- technical support specialist Arlington, VA
- remote (work from home) technical support representative Arlington, VA


