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Tier 1 Help Desk Analyst — Career‑Driven IT Support

Chenega Corporation

Chenega MIOS in Arlington, VA is seeking a Tier 1 Help Desk Analyst to support federal IT operations. You’ll diagnose and resolve issues, provide first‑level user support, and maintain incident tickets while collaborating with Tier 3 teams to minimize downtime. The role requires 3+ years of relevant experience, DoD IAT Level II certification, and an ability to work under tight SLAs. You’ll grow professionally through formal training and on‑the‑job development in a fast‑paced government #J-18808-Ljbffr Chenega Corporation

Vacancy posted 4 days ago
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