Director of Distribution & Operational Excellence

We are searching for an experienced Director of Distribution (onsite Harrisburg Area) at our Harrisburg facility. Primary Duties And Responsibilities Director of Distribution This is a fully onsite role located in Middletown, PA. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailer, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee co-owners who provide the industry’s best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. Summary This position is responsible for all areas of the Distribution Center (DC), ensuring all DC metrics are achieved, we meet and/or exceed our internal and external customer’s expectations, and the oversight and development of DC leadership. Responsibilities Directing and implementing all policy and procedures for operations. Working with Managers and holding them accountable to communicate and drive policy and procedures to all co-owners. Ensuring that all co-owners adhere to world class safety and quality procedures. Partnering with security in maintaining the security of the building and conducts all activities in a manner that promotes a safe environment. Insuring operations are in compliance with all Federal, State, Local and D&H regulations/policies. Establish goals and objectives for the DC and monitor their achievement on an ongoing basis. Lead the development of annual DC budgets.Making recommendations to senior management on programs and systems to improve operational performance and cost take out.Ensure we are achieving Budgets. Monitoring and maintaining the success, accuracy, current status and operational effectiveness of implemented plans, policies and operating procedures and the accurate preparation and distribution of all necessary status reports and records regarding warehouse operations. Drive successful ISO certification. Ensure root cause analysis and action plans for all issues and underperforming metrics. Directing the efficient and cost-effective start-up and movement of operations. Partner with Quality to develop and implement a Continuous Improvement culture that results in an engaged workforce and improved processes and procedures.Identify and report annual cost take out initiatives. Developing and implementing on-going communication programs with co-owners. Foster an effective relationship with the other DCs and Corporate.Initiating and maintaining a good working relationship with the internal and external customers. Responding to customer questions and inquiries in a prompt, courteous and effective manner. Communicating with management on customer service topics and general feedback. Ensure all performance reviews are completed accurately, consistently and timely. Lead and develop DC leaders that understand D&H’s strategic direction and continuous improvement culture.Ensure the appropriate succession planning is in place. Position will require 10% travel. D irectly responsible for all hourly and salaried co-owners success and development. Required Qualifications Education oA BA/BS in Logistics/Engineering or related field or equivalent combination of education and experience . Experience Ten (10) years of experience managing logistics contracts. A minimum of 5 years of experience in a senior management role in a fast-paced, large volume, high-intensity complex logistics environment, with strong focus on meeting/exceeding measurable metrics. A minimum of 5 years of experience managing multiple levels of management/direct reports and a large hourly workforce in a logistics and/or material distribution environment. Demonstrated ability to interact effectively at multiple levels, in support of our customer relationships; demonstrated self-confidence, particularly with client relationships; strong relationship building skills. Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the general public. A proven track record of mentoring and developing promotability with direct reports and subordinates. Demonstrated ability to manage multiple projects in an environment of changing priorities. Regular Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. #J-18808-Ljbffr D&H Distributing