Sr Product Manager - Logitech for Business Services Growth

Overview Within the Logitech for Business division, the Services team is responsible for defining, creating, launching and operating revenue‑generating services that complement our market‑leading hardware and software solutions for video collaboration and personal productivity. This is a fast‑growing area within Logitech for Business responsible for many “v1” initiatives that challenge the status quo for what a “product” is at Logitech. In the role of Sr Product Manager – Logitech for Business Services Growth you will lead the strategy for how Logitech attracts, onboards, communicates with and ultimately grows and retains customers as they navigate their service experience. This role requires a blend of customer centricity, product craftsmanship and cross‑functional leadership to identify the points in the customer journey that most impact purchase and satisfaction. Responsibilities Define and evangelize the long‑term vision, strategy, and roadmap for the L4B Services Journey, from awareness and trial through acquisition, expansion and renewal. Engage and build relationships with experts across Logitech’s product, engineering, data science, sales, customer success, marketing and operations teams to align shared goals, priorities and investments. Be an expert in the Logitech for Business customers and channel partners, through user research, partner feedback, data insights and effectively communicate learnings to a broad range of internal and external stakeholders. Own complex, multi‑quarter initiatives end‑to‑end, from defining product requirements and success metrics to driving cross‑team execution. Design, run, and analyze A/B tests to optimize conversion rates across the user lifecycle. Communicate clearly with cross‑functional teams and leadership via formal and informal processes regarding strategies, tradeoffs, status and learnings. Requirements Exceptional proven experience as a Product Manager, with a track record of delivering high‑quality, customer‑facing experiences, preferably in a B2B domain and with a focus on customer journey and growth strategies. Customer centricity – ability to partner with consumer Insights peers and engage with end customers and channel partners, to deeply understand customer needs and priorities. Business acumen – ability to engage with business group and sales leadership to make informed tradeoffs regarding priorities and investments that align with short and long term business goals. Product acumen – ability to engage with designers, architects, engineers and program leaders to make informed tradeoffs on architecture, UX, performance, scalability and time to market. Data‑Driven Mindset – strong ability to interpret data and turn it into actionable insights. Experimentation Expertise – experience with A/B testing methodologies and statistical analysis. Experience leveraging AI/LLM‑powered tools and workflows to improve product experiences, accelerate experimentation/analysis, and inform product decision‑making. Excellent communication and storytelling skills — able to articulate complexity clearly and inspire project teams, executives and customers. Proven ability to lead cross‑functional teams in highly collaborative, frequently ambiguous and fast‑changing environments. BS/MS in Computer Science, Engineering, Business, Program Mgmt, User Experience, or relevant experience. Location & Compensation Location: Hybrid work culture applying to candidates based in or near San Jose, CA; we are open to hybrid candidates in Irvine, CA; Camas, WA; Dallas, TX; Toronto, Canada; Cork, Ireland and Lausanne, Switzerland. Annual base salary: typically between $118K and $255K depending on location and experience. In certain circumstances, higher compensation will be considered based on business need, candidate experience, and skills. Benefits Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave. Additionally benefits include Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. EEO Statement All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Accommodation Information If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at View phone number on click.appcast.io for assistance and we will get back to you as soon as possible. #J-18808-Ljbffr