Quote Specialist

Job Title: Quote Specialist

The Quote Specialist provides quotes to customers by utilizing sales and technical knowledge for the preparation of quote packages.

Responsibilities: Tasks listed are not meant to be all-encompassing:

• Prepare itemized cost estimates of products or bid requests
• Interact with the sales team, contractors, engineers, and purchasing to determine the best products to be used on the assigned projects
• Interact with manufacture representatives to obtain the best possible cost information
• Work in collaboration with, and provide support and guidance to co-workers with the mutual goal of meeting or exceeding goals and objectives
• Manage the quote process to ensure that all supporting documentation is received and submitted within the specified guidelines
• Build rapport with customers and work to ensure they receive excellent service
• Use computer databases to retrieve necessary customer and inventory information
• Provide pricing, delivery, and other order information to customers
• Provide excellent customer service to internal and external customers
• Report and document Non-Conformances, Corrective Actions, and Continuous Improvements
• Maintain safety and good housekeeping standards for the site
• Make decisions within the limits of general standards or procedures
• Report near misses and incidents and cooperate with investigations
• Demonstrate and exemplify the Shively Bros. Inc. Core Values
• Perform other duties as assigned