Golf Shop Attendant- Seasonal until 11/8/2026

BASIC FUNCTIONS AND RESPONSIBILITIES:

Assist the Golf Manager and Golf Shop Supervisor with meeting specific operational goals, general Golf Shop procedures, course operations and measures.

ESSENTIAL JOB FUNCTIONS:
• Maintain safe and pleasant golf environment for the guests.
• Promote Mohonk Mountain House's unique golfing experience while interacting with guests.
• Organize and communicate to Golf Manager all information relating to guest needs and potential golf events, conditions, problems, or concerns.
• Professionally answer telephone calls.
• Record and coordinate all golf lesson reservations.
• Responsible for all daily office procedures using tee sheet software to book tee times, voice-mail system, POS, Golf/Lunch package reservations, etc.
• Operate Point of Sale device to record all greens fee and cart rental sales, lessons, and merchandise sales.
• Maintain a clean and orderly appearance in the Golf Shop at all times.
• Ranger-Patrol golf course, maintain safe and orderly pace of play.
• Stock beverage, snacks, and merchandise racks.
• Interact cordially and professionally with all guests and co-workers.
• Communicate clearly and effectively with the golf staff, golf grounds staff, recreation staff and all other Mohonk Mountain House service staff.
• Organize and inspect golf rental sets, maintain adequate rental sets.
• Inspect course conditions and make recommendations based on play of the course.
• Outgoing and friendly personality.
• Trustworthy, dependable and honest.
• Work flexible or changing days and hours.
• Work in a manner that will not endanger self or others.
• Sell merchandise in the Golf Shop.
• Refill gas golf cart with gasoline at pumping station.
• Perform daily cleaning protocols.
• Work weekends and holidays when needed.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Handles change, adversity, and emergency situations in a calm and levelheaded manner.
• Analyze problems and develop and implement action plans to address problems.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 75 pounds from ground level to waist level and carries a distance of up to 100 feet with/ without assistance. Walk up to 7 miles per day.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Perform basic mathematic calculations and cash handling skills.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
• Speak clearly and in front of groups of people up to 20 people.

QUALIFICATIONS:
• Valid Driver's License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
• CPR and First Aid Training preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.