IT Systems Engineer

IT Systems Engineer

We are seeking a highly skilled and experienced IT Systems Engineer to join our dynamic team. This role is crucial for maintaining and enhancing our IT infrastructure, ensuring the smooth operation of our systems, and providing robust support to our end-users. The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a proactive approach to system management.

Responsibilities:

• System Management: Build, support, patch, and back up Windows-based servers (primarily Windows Server 2022), including critical applications like Active Directory and file servers.
• Virtualization: Manage and support virtual machines within a VMware environment.
• Cloud Infrastructure: Set up, manage, and troubleshoot servers in cloud environments, specifically AWS and Azure, with familiarity in services such as Azure VMs, EC2 instances, and Azure AD Connect.
• Endpoint Management: Provide strong troubleshooting and support for both Windows and Mac-based computers.
• Automation & Scripting: Utilize ConnectWise Automate for patching computers and developing automation scripts.
• Scripting: Develop and maintain scripts using PowerShell for system administration tasks.
• Backup & Recovery: Implement and manage backup solutions, with a strong focus on Veeam and Azure backup.
• Communication: Effectively communicate technical information to both technical and non-technical stakeholders, both verbally and in writing.

Qualifications:

• A minimum of seven (7) years of progressive experience in IT systems administration and support.
• Extensive experience troubleshooting Windows-based computers.
• Extensive experience troubleshooting Mac-based computers.
• Strong knowledge of Windows-based servers, including building, supporting, patching, and backing up.
• Proficiency with Windows Server 2022, Active Directory, and file server administration.
• Proven experience with physical and cloud-based servers (AWS, Azure), including setting up and managing VMs (Azure VMs, EC2 instances) and Azure AD Connect.
• Demonstrated experience with VMware virtualization.
• Strong working knowledge of ConnectWise Automate, including patching computers and scripting within the platform.
• Proficiency in PowerShell scripting.
• Experience with backup solutions, particularly Veeam and Azure backup.

Nice-to-Haves:

• Experience with SQL servers.
• Experience with Linux servers.

Education:

• Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience.

Equal Opportunity Employer: RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Pay Transparency: RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. About RCM: RCM is publicly traded on Nasdaq under the symbol RCMT. RCM is a business and technology solutions provider with world-class talent in key market segments. We help design, build, and enable the Industries of Tomorrow, Today. Operating at the intersection of resources, critical infrastructure, and modernization of industries, RCM is a provider of services in Life Sciences, Data & Solutions (IT), Healthcare, Engineering, Aerospace & Defense, and Process & Industrial. Disclaimer: This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.