Customer Service Representative - Collections
$16 per hourinfinia search
Job Description
Job Description
Collections Account Manager
- Contract to Hire
- Location: Newark, DE
- Schedule:
- Monday-Friday, 8am-5pm
- 2 nights/week, 12-9pm
- Some Saturdays, 8am-12pm
- Compensation: $16/hour + bonus potential
Responsibilities:
- Effectively communicate with clients and collectors on debt accounts
- Arrange suitable payment plans once contact with debtor has been made and follow up on payments
- Manage all accounts until paid, settled, cured from delinquency or deemed uncollectible by management
- Maintain accurate records and documentation of account activity
- Achieve departmental goals through ongoing efforts to contact clients and collect on accounts
- Perform all phases of skip tracing work
- Adhere to and abide by regulations
Qualifications:
- Experience in customer service, telemarketing, or collections; agency or bank recovery preferred
- Ability to work well independently and under pressure to meet/exceed company deadlines
- Goal-oriented with strong written/oral communication and organizational skills
- Punctual and reliable; Must be available for entire training program
- Knowledge of FDCPA or credit bureau reports, a plus
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Company Description
We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.
Vacancy posted 6 days ago
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