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Customer Service Representative - Collections

$16 per hour

infinia search

Job Description

Job Description

Collections Account Manager

  • Contract to Hire
  • Location: Newark, DE
  • Schedule:
    • Monday-Friday, 8am-5pm
    • 2 nights/week, 12-9pm
    • Some Saturdays, 8am-12pm
  • Compensation: $16/hour + bonus potential

 

Responsibilities:

  • Effectively communicate with clients and collectors on debt accounts
  • Arrange suitable payment plans once contact with debtor has been made and follow up on payments
  • Manage all accounts until paid, settled, cured from delinquency or deemed uncollectible by management
  • Maintain accurate records and documentation of account activity
  • Achieve departmental goals through ongoing efforts to contact clients and collect on accounts
  • Perform all phases of skip tracing work
  • Adhere to and abide by regulations

 

Qualifications:

  • Experience in customer service, telemarketing, or collections; agency or bank recovery preferred
  • Ability to work well independently and under pressure to meet/exceed company deadlines
  • Goal-oriented with strong written/oral communication and organizational skills
  • Punctual and reliable; Must be available for entire training program
  • Knowledge of FDCPA or credit bureau reports, a plus
\nCompany Description

We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Company Description

We’re Infinia Search. We’re a relationship-driven search firm that proves that talent, ambition, curiosity, and an infinite work ethic creates exponential results for our clients and candidates.

Vacancy posted 6 days ago
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