IT Lab Support Engineer - Benchtop

Job Description

Responsibilities:

\n
• Provide IT support for laboratory systems, equipment, applications, and infrastructure in a pharmaceutical/life sciences environment.
\n
• Support both GxP and Non-GxP laboratory environments while following applicable compliance and quality standards.
\n
• Troubleshoot hardware, software, network, and laboratory system issues.
\n
• Support laboratory instruments, applications, and connected systems.
\n
• Work with users, vendors, and IT teams to resolve incidents and technical issues.
\n
• Follow SOPs, change control, incident management, and validation/compliance procedures .
\n
• Maintain appropriate documentation for GxP-regulated systems and IT activities.
\n
• Ensure systems and support activities comply with company policies and regulatory requirements.
\n
• Participate in system upgrades, installations, testing, and validation activities as required.
\n

Preferred Experience:

\n
• Experience supporting IT systems in a Pharma/Life Sciences environment.
\n
• Hands-on experience with GxP and Non-GxP environments .
\n
• Knowledge of laboratory systems, equipment, applications, and IT infrastructure.
\n
• Experience with troubleshooting, incident management, SOPs, change control, and validation processes.
\n