Human Resources Assistant, New York City

Org. Setting and ReportingThis position is located within the Common Administrative Platform at United Nations Headquarters, referred to as the One Executive Office (\"One EO\"), under the Division of Administration in the Department of Operational Support (DOS). One EO started its transition phase on 1 January 2026 as part of the UN80 reform initiative, which aims to consolidate common administrative functions across Secretariat entities into unified service platforms. The Department of Operational Support (DOS) was established to provide end-to-end operational support, advisory services and other solutions to operating entities across the Secretariat, including departments, offices away from headquarters, peace operations, and regional commissions. The Division of Administration in New York provides administrative support functions (human resources, budget, finance and general administration) and facility management and commercial services to entities at United Nations Headquarters. It also provides financial operational services to entities across the globe. As Common Administrative Platform, the Division comprises the OneEO, the Financial Operations Service (including OnePayroll), and the Facilities and Commercial Activities Service. OneEO provides the full range of administrative and operational services required by New York\u2013based Secretariat client entities to fulfil their mandates, including human resources management, financial administration, travel, and general administrative support, while adhering to the delegation of authority framework and ensuring compliance with established regulations, rules, policies, guidelines and procedures. The Human Resources team and its workload are organized across three pillars: Pillar 1 supports DPPA and the special political missions; Pillar 2 supports DPO; and Pillar 3 supports OCT, ODA and CTED. Each pillar is supported by a Human Resources Officer, a Senior Human Resources Assistant and an HR partner. The Human Resources Assistant will serve as the HR partner supporting OCT, ODA and CTED under Pillar 3 and will report directly to the Human Resources Officer.

ResponsibilitiesWithin delegated authority, the Human Resources Assistant will be responsible for the following duties: \u2022 Process, monitor and follow-up on actions related to the administration of human resource activities, including recruitment of staff, promotion, transfer, assignment, special post allowance, extension of contract, separation, performance appraisal, ensuring consistency in the application of United Nations rules and procedures; process personnel actions in UMOJA, to reflect staff movements. \u2022 Respond to inquiries, provide information and advice to staff regarding their entitlements, conditions of service, duties and responsibilities under the Staff Rules and Regulations and related administrative procedures; monitor and maintain attendance records of staff members, including overtime and compensatory time off and confirmation of balances at end of service, both manually and in UMOJA. \u2022 Review monthly staffing tables and monthly payroll lock reports for corrective actions as necessary; liaise with clients and prepare travel requests for on-boarding travel for staff and consultants. \u2022 Draft correspondence in response to inquiries related to relevant administrative, personnel matters. Liaise extensively with counterparts in other Offices in the UN Secretariat; maintain personnel working files for current staff members; process requests for UN ID cards, laissez-passers, certificates and visas. \u2022 Participates in the selection of candidates for secretarial, clerical and related categories positions; including evaluating and screening applications of such candidates, preparing profiles of candidates, and conducting preliminary interviews, and conducting roster searches for vacancies and identifying short-lists of candidates. \u2022 Assists in the filling of posts for all categories, including initiating and following-up on reference checks and academic verification, ensuring the completion of the pre-recruitment formalities, calculating salaries and related benefits, and preparing and dispatching offers of appointment and Statement of Emoluments. \u2022 Assists in organizing and coordinating competitive recruitment examinations. \u2022 Oversees the maintenance of vacancy announcement files and tracking status of vacancy announcements. \u2022 Reviews and processes requests for entitlements and claims. \u2022 Conducts exit interviews for separating staff and assists him/her in final arrangements. \u2022 Maintains HR related automated systems and applications including automated databases containing HR related statistics and prepares periodic reports. \u2022 Undertakes research on a range of HR related issues and assists in the preparation of notes/reports. \u2022 Prepares written response to queries concerning HR related matters. \u2022 Trains and provides supervision to new and lower-level staff in the unit. \u2022 Performs other duties as required.

CompetenciesPROFESSIONALISM : Knowledge of human resources policies, procedures and practices and ability to interpret and apply them in an organizational setting. Demonstrates use of initiative and makes appropriate linkages in work requirements and anticipates next steps. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter: is conscientious and efficient in meeting commitments, observing deadlines and achieving results, is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges. Remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANNING & ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments. Adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. CLIENT ORIENTATION: Considers all those to whom services are provided to be \u201cclients\u201d and seeks to see things from clients\u2019 point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients\u2019 needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients\u2019 environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

EducationHigh school diploma or equivalent is required.

Job - Specific QualificationCertification as a Human Resources Partner or other certification in Human Resources is desirable.

Work ExperienceA minimum of seven years of progressively responsible experience in human resources management, administrative services or related area is required. The minimum years of relevant experience is reduced to five years for candidates who possess a first-level university degree or higher. Experience in the application of human resources policies, procedures, regulations and rules in the United Nations system or a similar international organization is required. Experience using an Enterprise Resource Planning (ERP) system, such as Umoja (SAP) or a similar system, in the area of human resources is required. Experience in staff selection processes, including the use of enterprise systems such as Inspira or similar platforms, is desirable. Experience in a human resources role within an Executive Office or an HR office/unit of the United Nations or a similar international organization is desirable.

LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult for details).