AI & Automation Business Analyst

We are seeking a business‑oriented AI and automation leader to identify, prioritize, design, and help implement practical workflow improvements that reduce seller administrative burden, improve internal process efficiency, and increase customer‑facing time. This role will translate business needs into scalable process improvements, low‑code automations, agent‑assisted workflows, and adoption plans across sales and marketing operations. Responsibilities Identify repetitive, rules‑based, high‑friction work that can be simplified, automated, or shifted out of seller workflows. Translate business pain points into process maps, workflow logic, requirements, and prioritized automation opportunities. Prototype and implement solutions using Microsoft tools such as Power Automate, Copilot Studio, SharePoint, Forms, and Teams. Partner with Salesforce, IT, and architecture teams when workflows require CRM integration or broader system connectivity. Pilot solutions with small cohorts, collect feedback, and iterate quickly. Define metrics and track business impact for workflow changes. Support adoption through training, documentation, and enablement. Help document guardrails, risks, and readiness criteria so solutions are scalable and sustainable. Qualifications Bachelor’s degree in any related STEM courses. 5+ years of experience in business analysis, process improvement, workflow design, operations, or automation. Strong process mapping and requirements translation skills. Hands‑on experience with workflow tools. Strong comfort using AI tools to accelerate analysis, drafting, and workflow design. Strong stakeholder management and communication skills across business and technical teams. Ability to move quickly, pilot solutions, and improve through feedback. Authorized to work in the United States without sponsorship now and in the future. Individuals with temporary visas such as E, F‑1 (including those with OPT or CPT), H‑1, H‑2, L‑1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Must be U.S. citizen or possess a Green Card. Preferred Qualifications That Set You Apart Experience with Microsoft Copilot Studio, Power Platform, Power Automate, SharePoint, Teams, and Forms. Familiarity with Salesforce workflows and commercial processes. Familiarity with Snowflake or broader data platform concepts. Experience with user enablement, training, or change adoption. Experience validating solution quality through pilots, UAT, or QA. Benefits We provide a market‑leading 401(k) and profit‑sharing plan, a variety of medical insurance plans with dental and vision coverage, family‑formation benefits in addition to paid parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work‑life balance and offers flexible time‑off plans, inclusive of vacation, holiday, and sick leave. Work Authorization Only candidates legally authorized to work in the United States without sponsorship will be considered. Emerson does not provide sponsorship throughout the hiring process. Equal Opportunity Employer Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment. Accessibility Assistance or Accommodation If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact View email address on click.appcast.io. #J-18808-Ljbffr Emerson