Accounts Receivable Manager - Credit / Collections

Credit & Collections Manager

Location - Iselin, NJ

Hybrid Schedule

Contract to Hire

Our client is seeking an experienced Credit & Collections Manager to oversee credit processes, accounts receivable activity, cash collection, and customer credit risk. This role is responsible for supporting sales and profitability by maximizing cash flow, reducing DSO, minimizing bad debt exposure, and ensuring consistent application of credit policies and procedures.

Key Responsibilities

• Manage assigned accounts receivable portfolio and monitor accounts assigned to direct reports.
• Review aging reports, identify high-risk delinquent accounts, and ensure appropriate collection action is taken.
• Place orders on hold when necessary and contact customers regarding payment via email and phone.
• Document customer contact and collection activity in the accounts receivable system.
• Make recommendations regarding accounts receivable reserves and bad debt exposure.
• Prepare and distribute data on high-risk accounts for monthly review calls.
• Notify sales teams of delinquent accounts, account status, and actions being taken; request assistance when appropriate.
• Respond to customer care and sales escalations related to account balances, past due balances, credit limits, and other credit-related inquiries.
• Lead external audit support, including preparation and gathering of required documentation.
• Review and analyze credit bureau reporting and recommend changes to customer credit limits as needed.

Leadership & Team Management

• Supervise, mentor, and develop a team of credit and collections associates.
• Monitor team activity, performance, goals, and customer escalations.
• Meet monthly with associates to review accounts, address performance concerns, and provide coaching.
• Provide guidance on complex issues while fostering a collaborative, accountable, and results-driven work environment.
• Manage people, processes, performance management, compliance activities, and associate development as required.

Credit Analysis & Cross-Functional Support

• Review and analyze customer financial statements, including balance sheets, income statements, cash flow statements, and annual reports to determine risk and appropriate credit lines.
• Discuss credit risk determinations with credit management, sales management, and customers.
• Support cross-functional teams including customer service, rebates, sales, accounting, finance, warehouse, and logistics.
• Support ERP and accounts receivable system management, enhancements, upgrades, and acquisition integrations.
• Prepare ad hoc reporting and support ongoing process improvement initiatives.
• Demonstrate and uphold company core values in all responsibilities.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field preferred.
• 10+ years of credit and collections experience in a corporate environment.
• Supervisory or people management experience required.
• Experience with deductions management, dispute resolution, rebates management, and related processes.
• Ability to understand how business decisions and operational processes impact the accounts receivable function.
• Strong analytical, communication, problem-solving, and customer service skills.

Preferred Systems & Technical Skills

• Experience with Microsoft Dynamics 365, Business Central, Oracle, Salesforce, and trade management modules preferred.
• Proficiency in Microsoft Excel.
• Experience using business intelligence and reporting tools.

Pay Details: $48.00 to $52.00 per hour

Search managed by: Elena Platt

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Military connected talent encouraged to apply

Ref: US_EN_27_814495_3134817