General Manager, Medical Office Building

General Manager The General Manager (GM) is responsible for managing a Class A Medical Office Building in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property‑specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants. What this job involves: The General Manager (GM) is responsible for managing a Class A Medical Office Building in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The GM works directly with clients to understand their investment objectives and develop property‑specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants. What your day‑to‑day will look like: Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Ensure compliance with company policies, industry regulations, and safety standards across all managed operations. Implement tenant satisfaction program, meet regularly with tenants to ensure successful program Oversee competitive bidding process for all third‑party contracted services and ensure compliance with JLL standards Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations Works with Chief Engineer to oversee all preventative maintenance programs. Prioritize day‑to‑day operations and provide directions to engineering staff. Assists with high level rent collections. Required qualifications: Bachelor's degree in Business Administration, Real Estate, Property Management, or related field Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation Demonstrated expertise in client relationship management and business development within the commercial real estate sector Excellent financial acumen with experience in budgeting, forecasting, and financial analysis Proficiency in real estate management software, CRM systems, and Microsoft Office Suite Valid real estate license or ability to obtain within specified timeframe Preferred qualifications: Real Estate License and Property Managers License, required within six (6) months if not currently licensed Medical Office Building Management Experience Preferred Professional certifications such as LEED GA, or equivalent industry credentials Strong network of industry relationships and demonstrated thought leadership in real estate On-site presence required Estimated compensation for this position: 110,000.00 – 143,000.00 USD per year Location: On-site - Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well‑being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. 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