Events Operator Lead - Atlanta Evergreen Hotel - Stone Mountain Admin

The Events Operator Lead is responsible for the oversight or delegation of responsibilities within catering and/or other premium services operations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.  

Job Responsibilities

• Schedules and assigns daily work assignments within a premium services operation 
• Oversees the completion of tasks within a catering, restaurant, or suites environment 
• Trains and guides staff on job duties, proper food safety and sanitation, customer service, etc. 
• Sets up work areas according to guest/client requests, banquet event orders, Aramark standards, etc. 
• Ensures service areas are maintained including replenishment of product, cleanliness, etc. 
• Provides excellent customer service, anticipating guests’ needs 
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc. 
• Adheres to Aramark safety policies and procedures including proper food safety and sanitation 
• Ensures security of company assets 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

• Previous experience as a supervisor in a related role preferred 
• Previous experience as a server or in a food service role required 
• Demonstrates excellent customer service skills 
• Demonstrates excellent communication and interpersonal skills, both written and verbal 
• Requires ability to work independently with limited supervision 
• Working knowledge of food safety principles and procedures 
• Must be able to obtain a food safety certification 
• Must be available to work flexible hours including evenings and weekends 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Education