Front Desk Administrative Assistant (Phoenix)

The Law Office of Libby Banks, PLLC is currently seeking an experienced Full-time Administrative Assistant to join our team in Scottsdale, AZ.

Who we are:

The Law Office of Libby Banks is a boutique Estate Planning firm. Our happy, friendly, and engaged team provides accurate and timely estate planning services. Our clients feel cared for, have peace of mind about their plan, and find the experience easier and less stressful than they anticipated.

What we are looking for:

A self-confident person with a positive attitude who enjoys interacting with clients and has a friendly, warm, and professional demeanor on the phone and in person. Our front desk assistant enhances the firm’s effectiveness by delivering clerical support and directing communications throughout the firm. We are looking for someone with the talent to grow and change with the firm over time.

What you'll do:

• Welcome and seat clients in person
• Answer inquiries on the telephone and route calls
• Data input into our client management system
• Route electronic and physical correspondence
• Schedule and calendar meetings, conferences, and teleconferences
• Communicate with and obtain information from clients and other professionals
• Manage client document storage
• Take payments from clients at the front desk
• Prepare, organize, and clean conference rooms before meetings
• Back up our primary call screener using the firm’s guidelines to maximize callers’ positive experience

Skills and abilities:

• Telephone Skills
• Scheduling
• Attention to Detail
• Quickly recover task concentration from interruptions/multi-tasking
• Office experience, computer proficiency, verbal communication, dependability, professionalism, and establishing positive client relationships.
• Microsoft Office Suite expertise
• Reliable transportation
• CRM Experience
• Other Requirements
• DISC and skills assessments are provided and required
• A background check will be conducted for promising candidates
• 90-day probationary period

The Law Office of Libby Banks is an equal employment opportunity employer and is committed to providing equal employment opportunity to all qualified persons without regard to such factors as race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation, genetic information, or any other protected status, consistent with federal, state, and local equal employment opportunity laws.

Job Type: Full-time opportunity of 40 hours a week. Hourly position.

Experience: Combined Office & Phone Experience: 2 years (Required)

® combined clerical and/or customer service experience, etc.

® call center, reception, restaurant host, etc.

Education: High school or equivalent (Required)

Associate or Bachelor’s Degree (Preferred)

Work authorization: United States (Required)

Work Location: 5010 E. Shea Blvd., Suite 205, Scottsdale, AZ 85254

Schedule:

• Monday 8:00 am – 5:00 pm
• Tuesday 8:00 am – 5:00 pm
• Wednesday 8:00 am – 5:00 pm
• Thursday 8:00 am – 5:00 pm
• Friday 8:00 am – 4:00 pm

Pay: Minimum $18.00 per hour - dependent on experience

Post probationary period, company paid health insurance, gap insurance, and an available 401K with company match.