Strategic Program Manager

Role Description

As a Dedicated Advisor on the Partner Success team, you will support the implementation, launch, and scaling of Helix’s population genomics programs across health systems, integrated delivery networks, health plans, and employer-sponsored healthcare initiatives. You will play a critical role in helping our partners (and Helix) drive clinical and research value through large-scale genomics.

• Serve as a relationship lead and operational advisor for health systems, health plans, and employer-sponsored genomics partnerships.
• Build trusted relationships with executive, clinical, and operational stakeholders across partner organizations.
• Understand partner priorities, organizational structures, and workflows to identify opportunities for program optimization and growth.
• Lead the onboarding, implementation, launch, and scaling of population genomics programs.
• Define and proactively manage project plans, timelines, milestones, and cross-functional deliverables for internal and external stakeholders.
• Partner cross-functionally with Clinical, Product, Marketing, Operations, Supply Chain, Legal, Business Development, and external stakeholders to drive program execution, launch readiness, adoption, and long-term success.
• Develop scalable implementation processes, onboarding frameworks, and operational best practices to support partner growth.
• Identify implementation risks, operational challenges, and process improvement opportunities, and develop solutions to support scalability and execution.
• Translate partner feedback and performance insights into operational improvements, suggested product enhancements, and stronger partnership health.

Qualifications

• 4+ years of experience managing strategic programs in the healthcare industry, ideally at a high growth company.
• Process and workflow expertise. Knowledge of how to design and improve workflows.
• Knowledge of the healthcare and/or life sciences markets and the key players and trends.
• Experience using AI tools to scale throughput in a partner-facing or operations role, with a point of view on where AI changes how that work should run.
• Team player able to effectively collaborate with stakeholders across a broad range of functions and levels.
• Excellent written, verbal, and presentation communication skills.
• Bachelor’s degree required.

Requirements

• Travel Requirement: Up to 30%.
• Knowledge of or experience in genomics, genetic testing, or precision health programs.
• Experience implementing population health or enterprise clinical programs at scale.
• Familiarity with payer operations, value-based care models, and healthcare system workflows.
• Experience coordinating large cross-functional healthcare implementations.
• Familiarity with Hubspot, Tableau, or similar CRM/reporting tools.
• Bachelor’s degree or advanced degree in life sciences, public health, healthcare administration, or a related field.

Benefits

• Comprehensive Health Insurance with Date of Hire eligibility.
• Above average employer paid premium coverage.
• 12 weeks Helix Paid Parental Leave option.
• 401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire.
• Comprehensive Well-Being Benefits.
• Flexible PTO.
• Remote options for many roles and a home office stipend.

Expected Interview Process

• Initial Screen
• Second Screen
• Presentation
• Final Loop

Expected Pay For This Role

• Expected Helix Base: $126,000 - $170,000.
• Expected Helix Discretionary Annual Bonus: 10% of your annual salary.
• Equity: We offer generous equity at Helix.

What To Expect During Your First 90 days

• 30 Day: Focus on onboarding, training, and building relationships across the organization.
• 60 Day: Begin actively contributing to team initiatives and building confidence in core responsibilities.
• 90 Day: Transition from learning and contributing to owning outcomes.

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Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.