HR Coordinator

Description

HR Coordinator

Southwest Women's Oncology + Optimum Human | Albuquerque, New Mexico

Why This Role Matters

Every team member who joins this organization (clinical, operational, or administrative) relies on HR to get things right. The paperwork processed on day one. The benefits enrolled on time. The payroll issue resolved without drama. The compliance deadline that didn't slip.

The HR Coordinator is the operational engine behind all of it. Reporting to the HR Director, this role owns the administrative and operational infrastructure that keeps an 80-person practice running compliantly and smoothly.

This is a high-trust, high-detail role for someone who takes ownership, stays organized under pressure, and cares about getting things right for the people around them. We hire for attitude and aptitude above all else. Credentials matter, but who you are and how you grow matter more.

Who We Are

Southwest Women's Oncology (SWWO) is New Mexico's leading gynecologic oncology practice, delivering advanced cancer care with skill, courage, and compassion.

Optimum Human and Optimum Infusion extend that mission into performance medicine, infusion services, longevity, recovery, hormone optimization, medical weight loss, peptide therapies, hyperbaric medicine, aesthetics, and human performance.

Together, we operate as a single integrated platform committed to one mission:

To deliver new possibilities in medical care, human performance, and health by uniting passion, knowledge, and skill.

The Opportunity

The HR Coordinator manages the day-to-day operational and administrative functions of the HR department across onboarding and offboarding logistics, benefits administration, HRIS and records management, payroll and timekeeping support, compliance tracking, and vendor coordination.

You will work closely with:

• The HR Director on compliance tasks, priority projects, audit preparation, and administrative support
• The HR Generalist on handoffs between recruiting, onboarding, and HR operations
• Hiring managers and department leads on start dates, system access, and employee documentation
• Finance and Payroll on benefits invoice reconciliation

Your precision and follow-through will directly protect the organization's compliance posture and support the team members who make it run.

What You'll Own

Onboarding & Offboarding

• Process new hire paperwork, I-9/E-Verify, background checks, and drug screens.
• Collect required documents-licenses, diplomas, certifications-and route to the credentialing vendor.
• Coordinate start dates with hiring managers based on credentialing clearance status.
• Schedule orientation and submit system access requests for EHR, badges, and email.
• Process terminations including exit paperwork, COBRA notifications, and coordination of final pay with payroll.

Benefits Administration

• Process benefit enrollments and life event changes including marriage, birth, and qualifying status changes.
• Serve as first point of contact for routine employee benefits questions; escalate complex issues to the HR Director.
• Reconcile monthly benefits invoices in coordination with the Finance Department.
• Support open enrollment logistics including scheduling, communications, and enrollment tracking.

HRIS & Records Management

• Maintain accurate employee data in the HRIS and payroll system.
• Manage personnel files-physical and digital-in line with applicable retention requirements.
• Pull routine reports for the HR Director including headcount, turnover, and PTO balances.

Payroll & Timekeeping Support

• Support the Practice Administrator, managers, and payroll in administering the timekeeping system and troubleshoot time entry errors.
• Track PTO accruals and balances and coordinate with payroll to resolve pay discrepancies.

Compliance Support

• Maintain required workplace postings and track mandatory training completion, including HIPAA, OSHA bloodborne pathogens, and harassment prevention.
• Assist with FMLA and ADA leave paperwork tracking; the HR Director makes all determinations.
• Support internal and external audits.
• Maintain OSHA logs and other non-clinical compliance records.
• Support credentialing efforts - including tracking vendor turnaround times and monitoring deadlines - under the direction of the HR Director, who oversees the outsourced credentialing vendor.

HR Team Support

• Assist the HR Director with priority projects, special initiatives, and administrative tasks as they arise.
• Draft and maintain HR correspondence, templates, and internal documentation as directed.
• Support benefits administration including enrollment tracking and employee inquiries as needed.
• Serve as a reliable, discreet operational partner - taking ownership of assigned work and following through without prompting.

What Success Looks Like

First 90 Days

• Fully trained on HRIS, timekeeping, benefits systems, and onboarding/offboarding workflows.
• Fully own assigned administrative and coordination responsibilities with minimal oversight
• Strong working relationships built with the HR Director, HR Generalist, and department managers.

First 6 Months

• Onboarding, offboarding, and benefits administration running smoothly with minimal escalations.
• Personnel files and compliance documentation audit-ready and consistently maintained.
• Recognized as a reliable, responsive first point of contact across the organization.

First Year

• HR operations infrastructure running cleanly across both entities with no significant compliance gaps.
• Trusted operational partner to the HR Director and HR Generalist.
• Consistently embodying the Optimum Standard.

Who Thrives Here

We want people who bring relentless positivity, a hunger to learn, and the drive to elevate everyone around them. You will likely thrive if:

• You take ownership rather than waiting for direction.
• You believe details matter.
• You enjoy solving problems and seek continuous improvement.
• You care deeply about patients and their families.
• You value teamwork and accountability equally.
• You're coachable, curious, and committed to mastery.

What You Bring

Required

• Associate's degree in Human Resources, Business Administration, or a related field; equivalent experience considered.
• 1-3 years of HR or related administrative experience.
• Working knowledge of HRIS and payroll systems.
• Strong organizational skills and exceptional attention to detail.
• High level of discretion when handling confidential employee information.
• Effective written and verbal communication skills.

Preferred

• Experience in a healthcare setting, particularly outpatient or oncology.
• Familiarity with credentialing workflows and vendor coordination.
• Bilingual English/Spanish.

Our Culture

We act with courage and embrace accountability.

We serve with precision and hold ourselves to impeccable standards-then raise them.

We reject mediocrity and the comfort of "good enough."

We measure success not only by outcomes, but by the integrity, excellence, and humanity we bring to every interaction.

Way Better. Extraordinary by Design.

If you crave mastery, meaning, and measurable impact-welcome home.

Compensation & Benefits

• Competitive salary
• Health benefits
• 401(k)
• Paid time off
• Professional development and continuing education support
• Opportunity to grow within the Optimum Platform

This is a full-time, on-site position at our Albuquerque, New Mexico office.