Registrar Functional Tech (Degree Works / Student Systems- Banner)

Company Description

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

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Job Description

Opportunity at a Glance
The Registrar Functional Tech position is responsible for managing and building Registrar and Degree Audit related configuration in Banner, and DegreeWorks. This involves coordinating with Business Operations, Registrar Operations and technical teams to define requirements, assess impact, do the actual build in the system and perform testing. This position also handles day to day cases with regards to student degree audit corrections, program progress guide exceptions, scribing updates if needed, program and course configuration in Banner, and other registration-related system maintenance activities.

Responsibilities

• Handle program and course build and configuration in the Banner student information system. This involves creating new courses and managing changes to existing courses (e.g. attributes, credit and bill hours, etc., updating equates and pre-requisites).
• Update and correct student degree audits to ensure that students are able to see an accurate picture of their program requirements and status in both Banner and DegreeWorks.
• Perform daily and scheduled production maintenance tasks and fulfill customer requests. Ensure that SLAs are met, timely updates are entered on the customer relationship management tool and related business processes run smoothly.
• Troubleshoot and provide solutions to Production issues, and analyze root cause to find a more permanent fix.
• Maintain existing and create new program progress guides in the DegreeWorks Scribe to fulfill business requirements
• Maintain existing degree audit setup in the Banner student information system.
• Coordinate with stakeholders to translate business needs into deliverables within the due date. Provide clear and timely status of tasks and initiatives to stakeholders.
• Test any system updates related to systems managed. Perform data validation and testing of new and existing Banner and DegreeWorks functionalities and technical solutions to satisfy business requirements
• Develop and maintain accurate documentation to capture and communicate business requirements, process design, policy and procedures which clearly communicate with key stakeholders. Collaborate with partners to develop business requirements leading to successful project outcomes. Inform and drive innovative approaches for assigned solutions. Adheres to project methodology, change and quality management, and departmental procedures.
• Good ability to interact in a team environment with peers and members of other teams that might even be located remotely
• Completes other duties as assigned.
• Complies with all policies and standards. Perform compliance-related tasks as required by the audit group

Qualifications

• Must have Banner or DegreeWorks Student Information Systems experience.
• Experience in performing registrar functions.
• Experience in higher education.
• Experience in configuration and scribing in DegreeWorks or a similar application. Understanding of degree audits and handling related changes.
• Excellent listening, verbal and written communication skills; ability to communicate effectively at all levels of the organization.
• Strong collaboration and interpersonal skills.
• Demonstrated ability to perform duties and responsibilities on time with moderate supervision.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $60,000 and $75065.24. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
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Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation