Senior Technical Support Operations Strategist
Smartsheet
A leading software solutions provider is seeking a Sr. Technical Support Operations Manager to oversee operational architecture for a high-quality customer experience. This remote role focuses on developing strategies for workforce management, capacity planning, and enhancing customer engagement. A candidate should have over 7 years of experience in technical support operations in a SaaS environment, bringing strong analytical and collaboration skills to drive organizational success. #J-18808-Ljbffr
Vacancy posted 3 days ago
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