Sales Training Manager

With a distinguished history spanning more than 128 years, Marquis Who’s Who is a recognized leader in professional biographical publishing and executive recognition. Since publishing the first edition of Who’s Who in America in 1899, the company has built a longstanding reputation for identifying and recognizing accomplished professionals and leaders across a wide range of industries. We are seeking an experienced Sales Manager to lead, coach, and develop a high-performing team of 25+ sales representatives at our Uniondale, New York headquarters. Position Overview The Sales Manager will oversee the daily performance, training, and professional development of an established team of telephone-based sales professionals. This individual will be responsible for driving revenue growth, improving conversion rates, reinforcing effective sales techniques, and ensuring consistent execution of sales processes. The ideal candidate has a proven track record of managing and training phone-based sales teams, using performance metrics to drive results, and motivating sales representatives to achieve and exceed revenue targets. This is a hands-on leadership role for someone who thrives in a fast-paced, performance-driven sales environment. Key Responsibilities Sales Leadership: Manage, motivate, and develop a team of 25+ sales representatives responsible for selling products and services over the phone. Coaching & Development: Conduct regular one-on-one coaching sessions, call reviews, role-playing exercises, and team training to improve sales effectiveness and individual performance. KPI Management: Establish, monitor, and analyze key performance indicators, including call volume, talk time, conversion rates, closing ratios, and revenue production. Revenue Growth: Drive team performance against daily and weekly sales goals while identifying opportunities to increase productivity and revenue. Performance Management: Identify performance gaps, implement targeted improvement plans, and hold team members accountable for established goals. Sales Strategy: Refine sales approaches, objection-handling techniques, call strategies, and closing methods to improve conversion and overall results. Reporting & Analysis: Review sales reports and performance trends to make data-driven decisions and communicate results, challenges, and opportunities to leadership. Team Engagement: Foster a competitive, collaborative, and results-oriented culture that encourages accountability, professional growth and consistent achievement. Qualifications 10+ years of proven experience managing and training inside sales or telephone-based sales teams of 25 or more sales representatives, preferably in a high-volume, outbound or phone-driven sales environment. Strong background in sales coaching, call monitoring, performance management, and representative development. Experience managing KPIs, analyzing sales metrics, and implementing strategies to improve conversion rates and revenue. Ability to motivate teams, manage competing priorities, and maintain high performance in a fast-paced environment. Excellent communication, leadership, organizational, and problem-solving skills. Proficiency with CRM systems, sales reporting tools, and performance dashboards. Base Salary: $80,000 annually. Override Compensation: Additional earnings based on team sales performance, in accordance with the company's compensation plan. First-Year OTE: $130,000–$160,000, based on achieving established performance targets. Benefits: Comprehensive employee benefits package. Paid Time Off: Access to PTO and Vacation Time Schedule: Full-time, Monday through Friday, 8:30 AM–6:00 PM. Location: Uniondale, New York. Why Join Marquis Who’s Who? This is an opportunity to make a meaningful impact on an established sales organization by developing talent, strengthening sales performance, and driving measurable revenue growth. We are looking for a hands-on leader who knows how to coach sales professionals, build accountability, and translate strong management practices into outstanding business results. #J-18808-Ljbffr