Solutions Consultant

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Mission of Enterprise Solutions Team at Toast is to help our largest customers solve their biggest tech needs and make critical decisions through Toast solutions and partnerships, and the Solutions Consultant plays a critical role as part of that mission. As a Solutions Consultant, you’ll get to work directly with upmarket customers and be an advisor to them as they tackle their toughest challenges through technology. You’ll help our customers make strategic tech decisions, propose new solutions and integrations, and lead cross functional efforts to pilot and scale these solutions at established brands, while driving SaaS revenue for Toast. A Day In The Life (Responsibilities) Strategy: Partner with executive leadership within our customers to interpret their business objectives, collaborate on the technical roadmaps and products (Toast and partner integrations), and influence key decisions about new technologies to drive customer and Toast growth. Execution and Project Planning: Scope and lead key technical deployment projects for key customers, coordinating efforts across Toast teams, our partners, and the customer's organization. Cross functional management: Coordinate across internal teams to help our customers solve their challenges and identify scalable solutions for sales and profitability growth. Relationship management: Mitigate risks and issues as key technical point of contact across technical and systems functions. Problem Solving and Decision Making: Help our customers solve their most pressing challenges when it comes to Toast and integrations, balancing short and long term priorities. Solution Advocate: Represent our customers’ needs to our Toast internal product and solutions teams, helping our teams prioritize roadmaps and feature enhancements with largest ROI. What You'll Need To Thrive (Requirements) 3-5 years externally facing consulting/solutioning experience. Strategic thinker, with ability to prioritize issues, and provide solutions that address key challenges. Experience driving technical projects to conclusion. High ownership mindset with demonstrated ability to drive work forward in ambiguous or fast-changing environments. Strong executive presence, ability to engage and influence externally with polished presentation (slides and verbal) skills. Ability to scope projects and lead cross functional teams. Experience working with upmarket customers, including regional mid-market or enterprise accounts. Strong API knowledge and experience with technical integrations. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at Zone A: $115,000—$184,000 USD Zone B: $100,000—$160,000 USD Zone C: $90,000—$144,000 USD For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Toast