Document Services Supervisor

The University of Alaska Anchorage Copy & Print Center is recruiting for the position of Document Services Supervisor. The Copy & Print Center is part of UAA General Support Services (a unit within Facilities & Campus Services). The Supervisor oversees the direct operational management of the UAA Copy & Print Center and reports directly to the General Support Services Director. Responsibilities include coordination and oversight of day to day production, customer service and graphic design operations, supervision of staff (recruitment, schedule management, timesheet approvals, training, performance management/coaching/disciplinary actions), analysis of work processes, quality control, budget management, report preparation, maintenance of work management software, working directly with vendors and customers, and ensuring a safe work environment is maintained. The Document Services Supervisor is expected to support and assist the team related to production and customer service/front desk responsibilities as needed and must be familiar with all aspects of the operation.

Individuals with a strong work ethic, positive, team-oriented approach and customer- focused demeanor will thrive in this role. The successful candidate will be highly dependable, understand print shop sales operations and budget maintenance, demonstrate strong attention to detail and have excellent problem solving skills. They will possess the ability to think creatively while also appropriately interpreting and adhering to policies and procedures. It is vital that the individual has strong professional interpersonal communication skills and can perform well as a member of a diverse team of individuals, demonstrating positive and effective leadership.

Advanced knowledge of the copy and print industry related to standard business practices and workflow management as well as strong technical knowledge of industry equipment and related computer hardware and software will be essential. Also, advanced skills and experience related to design for print including related software programs such as Adobe Creative Suite.

Minimum Qualifications:

Minimum three years professional experience in the print industry. Bachelor’s degree in a related field OR an equivalent combination of training and experience.

An unrestricted Alaska driver’s license and clean driving record in compliance with UA Safe Driving criteria is required. 

Position Details:

This position is located on the UAA campus in Anchorage. This is a full-time, non-exempt staff position complete with both a competitive salary and  full employee benefits package . UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the  UA Staff Salary Schedule , Grade 78, based on education and experience.

We review applications on a rolling basis. Because we may close the posting once a sufficient pool of qualified candidates is established, we encourage early submission. Please note that once a viable pool is identified, further applications may not be reviewed. 

To view the full list of job responsibilities, please click HERE .

☎️If you have any questions regarding this position, please contact (Steffanie Miller), (Facilities Campus Services) HR Coordinator, at (View email address on careers.alaska.edu) or View phone number on careers.alaska.edu).

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at View email address on careers.alaska.edu .

The  University of Alaska () is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a  policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA : (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online:  . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu / View phone number on careers.alaska.edu or  View email address on careers.alaska.edu . 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online:  . Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: View phone number on careers.alaska.edu or  View email address on careers.alaska.edu .

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: View phone number on careers.alaska.edu or emailing  View email address on careers.alaska.edu .