On-Site Service Desk Manager - Lead Classified IT Support

General Dynamics

General Dynamics - IT in Washington, DC is seeking a Service Desk Manager to lead on-site, classified IT support across multiple customer locations nationwide. You will drive a professional, secure service delivery culture in a ServiceNow-driven environment and supervise staff in a fast-paced mission. Responsibilities include overseeing day-to-day operations, triaging and routing, enforcing security protocols, coaching technicians, documenting resolutions, and reporting metrics to leadership. #J-18808-Ljbffr General Dynamics

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Vacancy posted 3 days ago

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