Receptionist Administrative Building

Job Title Pay Grade: 735 (Min $16.60 per hr) Work Days: 226 PRIMARY PURPOSE: Greet visitors to the Administration Building and respond to inquiries, provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the building. QUALIFICATIONS: Education/Certification: High school diploma or equivalent Experience: Prior public relations experience (preferred) Special Knowledge/Skills: Bilingual (Spanish) (preferred) Ability to communicate clearly and positively interact with staff and guests to the Administrative Center Ability to read and interpret documents, such as procedure manuals and safety rules Ability to work independently and as a part of a team Ability to perform basic math skills Ability to prioritize daily work assignments Ability to solve practical problems and deal with a variety of situations in which limited standardization exists MAJOR RESPONSIBILITIES AND DUTIES: Receive and direct incoming calls, take reliable messages, and route to appropriate staff Greet all visitors, following all current procedures for recording visitors (in and out) and direct them to appropriate meetings, rooms or offices Maintain visitor log and issue visitor passes Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues Maintain current and accurate information (phone numbers and work addresses) of district personnel, as well as district campuses Provide directions to the various campuses and locations within the Plano ISD, upon request Assist with maintaining meeting reservations/cancellations for the Administrative Building Assist with receiving of special delivery mail and packages, if necessary Assist with reports regarding visitor activity and meeting room activity Follow record retention guidelines for all visitors and meeting room forms Assist with providing late night meeting notice to security Assist in training backup personnel for receptionist position Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisors Follow attendance policy as assigned by supervisor Perform other functions that may be assigned by the administration and/or supervisors Equipment Used: District computer with current email and faxing programs, telephone system, calculator and copier WORKING CONDITIONS: Mental Demands: Reading; ability to communicate effectively (verbal and written); Maintain emotional control under stress Physical Demands/Environmental Factors: Work with frequent interruptions Frequent standing, stooping, bending, kneeling, pushing and pulling Prolonged use of computer and repetitive hand motions Occasional lifting up to 50 pounds