Receptionist Administrative Building

Job Title

Pay Grade: 735 (Min $16.60 per hr) Work Days: 226

PRIMARY PURPOSE: Greet visitors to the Administration Building and respond to inquiries, provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for the efficient operation of the building.

QUALIFICATIONS:

• Education/Certification: High school diploma or equivalent
• Experience: Prior public relations experience (preferred)
• Special Knowledge/Skills: Bilingual (Spanish) (preferred)
• Ability to communicate clearly and positively interact with staff and guests to the Administrative Center
• Ability to read and interpret documents, such as procedure manuals and safety rules
• Ability to work independently and as a part of a team
• Ability to perform basic math skills
• Ability to prioritize daily work assignments
• Ability to solve practical problems and deal with a variety of situations in which limited standardization exists

MAJOR RESPONSIBILITIES AND DUTIES:

• Receive and direct incoming calls, take reliable messages, and route to appropriate staff
• Greet all visitors, following all current procedures for recording visitors (in and out) and direct them to appropriate meetings, rooms or offices
• Maintain visitor log and issue visitor passes
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues
• Maintain current and accurate information (phone numbers and work addresses) of district personnel, as well as district campuses
• Provide directions to the various campuses and locations within the Plano ISD, upon request
• Assist with maintaining meeting reservations/cancellations for the Administrative Building
• Assist with receiving of special delivery mail and packages, if necessary
• Assist with reports regarding visitor activity and meeting room activity
• Follow record retention guidelines for all visitors and meeting room forms
• Assist with providing late night meeting notice to security
• Assist in training backup personnel for receptionist position
• Follow all rules, regulations, and policies of Plano ISD and follow directives from supervisors
• Follow attendance policy as assigned by supervisor
• Perform other functions that may be assigned by the administration and/or supervisors

Equipment Used: District computer with current email and faxing programs, telephone system, calculator and copier

WORKING CONDITIONS:

• Mental Demands: Reading; ability to communicate effectively (verbal and written); Maintain emotional control under stress
• Physical Demands/Environmental Factors: Work with frequent interruptions Frequent standing, stooping, bending, kneeling, pushing and pulling Prolonged use of computer and repetitive hand motions Occasional lifting up to 50 pounds