Credit and Collections Associate

Virtual Vocations Inc

Detail-oriented and customer-focused, the remote Credit and Collections Associate will manage customer accounts, evaluate creditworthiness, and ensure timely collection of payments while collaborating with internal teams. Key responsibilities Review and process credit-held orders to ensure timely resolution Investigate claims and process adjustments for customer accounts Analyze account activity and recommend collection strategies to resolve outstanding balances Required qualifications High school diploma or equivalent required Previous experience in collections, accounts receivable, or customer service Intermediate Excel skills and proficiency with Outlook; SAP experience is a bonus Familiarity with credit and bankruptcy regulations preferred Availability to work Monday through Friday from 8:30 AM to 5:00 PM EST

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Vacancy posted 5 days ago

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